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Hotel New Otani Tokyo The Main

4.5 star property
Hotel with 20 restaurants, near Tokyo Imperial Palace

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Photo gallery for Hotel New Otani Tokyo The Main

Down comforters, in-room safe, individually furnished, desk
View from property
The Main Deluxe Twin Room, Smoking | Down comforters, in-room safe, individually furnished, desk
4 bars/lounges
Treatment room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping
The current price is SAR 1,154
SAR 1,460 total
7 May - 8 May

Room options

Available filters for rooms
Showing 39 of 39 rooms

View all photos for The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

View from room

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 45 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Quality Double Non-smoking

Room amenity

The Main Quality Double Non-smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Standard Twin, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • 76 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Room amenity

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Day bed
Down duvet
Hair dryer
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for The Main Deluxe Triple Room, Non Smoking

The Main Deluxe Triple Room, Non Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Triple Room, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Day bed
Down duvet
Hair dryer
  • City view
  • 45 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin, Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin, Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Deluxe Twin Room, Smoking

The Main Deluxe Twin Room, Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room, Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 45 sq m
  • Sleeps 5
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for The Main Deluxe King, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe King, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard King, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard King, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Twin, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Junior Suite double, Non Smoking

The Main Junior Suite double, Non Smoking | Living area | 32-inch flat-screen TV with digital channels, TV

The Main Junior Suite double, Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • City view
  • 71 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 26 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Day bed
Down duvet
Hair dryer
  • Sleeps 5
  • 1 King Bed

View all photos for The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Refrigerator
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
Bathrobes
  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Shin Edo Standard Double Room

Down comforters, in-room safe, individually furnished, desk

The Main Shin Edo Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Shin Edo Deluxe Double Room

Down comforters, in-room safe, individually furnished, desk

The Main Shin Edo Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Standard Twin Room

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Deluxe Double Room

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Quality Double Room

Down comforters, in-room safe, individually furnished, desk

The Main Quality Double Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for The Main Deluxe Twin Room

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Standard Double Room

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Shin Edo Single Room

Down comforters, in-room safe, individually furnished, desk

The Main Shin Edo Single Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for The Main Shin Edo Deluxe Twin Room

Down comforters, in-room safe, individually furnished, desk

The Main Shin Edo Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Deluxe Twin Room With 1 Sofa Bed

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room With 1 Sofa Bed

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for The Main Shin Edo Standard Twin Room

Down comforters, in-room safe, individually furnished, desk

The Main Shin Edo Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Deluxe Double Room For 3 People

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room For 3 People

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for The Main Junior Suite Twin

Down comforters, in-room safe, individually furnished, desk

The Main Junior Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Junior Suite Double

Interior

The Main Junior Suite Double

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Deluxe Double Room For 3 People (Bathroom With A Washing Area)

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room For 3 People (Bathroom With A Washing Area)

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for The Main Deluxe Double Room (Bathroom With A Washing Area)

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room (Bathroom With A Washing Area)

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Deluxe Twin Room (Bathroom With A Washing Area)

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room (Bathroom With A Washing Area)

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Standard Room

Down comforters, in-room safe, individually furnished, desk

The Main Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, 102-8578

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.1 km
  • Tokyo Imperial Palace - 1 min drive - 1.4 km
  • Tokyo Midtown - 3 min drive - 2.6 km
  • Tokyo Tower - 3 min drive - 3.2 km
  • Nippon Budokan - 4 min drive - 3.2 km

Getting around

  • Yotsuya Station - 12 min walk
  • Fukuma Station - 12 min walk
  • Narita Intl. Airport (NRT) - 77 min drive

Restaurants

  • ‪フレッシュネスバーガー - ‬11 min walk
  • ‪SATSUKI - ‬4 min walk
  • ‪維新號赤坂店 - ‬11 min walk
  • ‪ガンシップ - ‬4 min walk
  • ‪VIEW & DINING THE Sky - ‬4 min walk

About this property

Hotel New Otani Tokyo The Main

Hotel near Tokyo Imperial Palace
A grocery/convenience store, shopping on site, and 3 coffee shops/cafes are just a few of the amenities provided at Hotel New Otani Tokyo The Main. Be sure to enjoy a meal at any of the 20 on-site restaurants. In addition to a Japanese garden and a hair salon, guests can connect to free WiFi in public areas.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Meeting rooms, a ballroom, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and location
Room features
All 554 individually furnished rooms have perks such as air conditioning and bathrobes, as well as amenities like free internet and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • 32-inch HDTVs with digital channels
  • Refrigerators, children's slippers, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

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SAR 1,272 total
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 7:00 PM
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 269 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Rooftop garden
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Extra beds are not available for children age 3 and younger.

We should mention

The seasonal pool will be open from July 20 to September 01
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Frequently asked questions

Does Hotel New Otani Tokyo The Main have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hotel New Otani Tokyo The Main?

As of 26 Rabiʻ II 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo The Main on 6 Jumada I 2025 start from $389.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel New Otani Tokyo The Main pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Otani Tokyo The Main?

Self parking is free at this property.

What time is check-in at Hotel New Otani Tokyo The Main?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo The Main?

Check-out is at noon.

Does Hotel New Otani Tokyo The Main provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 3600 per person applies.

Where is Hotel New Otani Tokyo The Main located?

Located in Chiyoda, this hotel is within 1 mi (2 km) of Hotel New Otani Tokyo and Tokyo Imperial Palace. Nippon Budokan and Shinjuku Gyoen National Garden are also within 3 mi (5 km). Fukuma Station is 12 minutes by foot and Kojimachi Station is 12 minutes.

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Hotel New Otani Tokyo The Main Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1007 reviews
Rating 8 - Good. 168 out of 1007 reviews
Rating 6 - Okay. 47 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kit Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Zane

Liked: Staff & service, property conditions & facilities
Great spot in quiet district near Park Hyatt
Stayed 4 nights in Apr 2025

10/10 Excellent

Louise

Liked: Amenities, property conditions & facilities
A beautiful, centrally located hotel with a gorgeous Japanese garden!
Stayed 3 nights in Apr 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities with much variety.
Stayed 7 nights in Apr 2025

10/10 Excellent

Syeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 5 star hotel experience
Stayed 6 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel. Meals eaten there were exceptional, the hotel's Japanese garden divine. Enjoyed special touches such as a handwritten weather forecast and origami next to bed at turn down.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is impeccable, the hotel has everything you would need and the garden is fantastic.
Stayed 3 nights in Mar 2025

10/10 Excellent

BRENDA VERONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff. I loved it and will come back!
Stayed 9 nights in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely delightful area, stunning Japanese gardens and delicious dining opportunities. Will definitely return.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kazuko

Long time customer! Always excellent service/ quality of staff/ comfortable environments/
Stayed 6 nights in Mar 2025

10/10 Excellent

Ketan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great staff, convenience to metro stations, great food options and super clean.
Stayed 5 nights in Feb 2025

10/10 Excellent

Quynh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in great condition, the service was also great. I wishes the hotel is closer to the shopping area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden area.
Stayed 1 night in Mar 2025

10/10 Excellent

Corrine May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to subway station that took you anywhere in Tokyo you could have wanted to go. Magnificent grounds to wander around. Plenty of restaurants at the hotel if you did not want to go out. All in all a great stay.
Stayed 6 nights in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 6 nights in Apr 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very professional and courteous. The property was extremely beautiful.
Stayed 1 night in Mar 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel near tube stations making it the perfect stay for our trip to Tokyo. Staff very respectful and helpful, as was everyone on Tokyo! Would stay again
Stayed 7 nights in Feb 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel. Extremely kind and helpful staff. Our room was spacious, clean and loaded with extras to make our stay that much more special. The gardens were gorgeous. Would not hesitate to recommend this hotel and look forward to staying there again on a future visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

MAK

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 16 nights in Mar 2025

10/10 Excellent

Aaron

Great hotel and an amazing property in general. The Japanese gardens that they highlight on the website are even better in person and actually made many of the other local gardens look boring and a bit run down. The hotel is also very nice. The staff were all very friendly and helpful! They really cared about helping you out! Good location though you did have to travel a little for food options outside of the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this quiet hotel with lovely rooms and attentive staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was excellent. Everything was perfect and attention to detail and service was impeccable. Thank you
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at New Otani. Large comfortable rooms with many gifts for guests. Beautiful garden to visit that was the highlight for us, its a calm space in the middle of Tokyo! Many dining options and shops. Recommend fully
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff.
Stayed 16 nights in Feb 2025