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Centurion Hotel Ueno

3.0 star property
Hotel with a 24-hour front desk, a short walk to Ueno Park

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Centurion Hotel Ueno

Deluxe Suite Room - Non Smoking (2 King Beds) - Annex - Extrabed is from 5th adult | Premium bedding, down comforters, desk, iron/ironing board
Front of property - evening/night
Point of interest
Japanese Style Room KAGUYA - Non Smoking (2 Double Beds) - Annex - Open-Air Bath | Premium bedding, down comforters, desk, iron/ironing board
Japanese Style Family Room SAKURA FUJI - Non Smoking (2 Semi-double Beds) - Main Building | Bathroom | Free toiletries, hair dryer, slippers, electronic bidet

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The price is SAR 202
SAR 245 total
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Twin Room - Non Smoking (2 Semi-double Beds) - Main Building

Premium bedding, down comforters, desk, iron/ironing board

Standard Twin Room - Non Smoking (2 Semi-double Beds) - Main Building

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Toilet with electronic bidet
Private bathroom
Shower/tub combination
  • 15 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese Style Family Room SAKURA FUJI - Non Smoking (2 Semi-double Beds) - Main Building

Japanese Style Family Room SAKURA FUJI - Non Smoking (2 Semi-double Beds) - Main Building | Premium bedding, down comforters, desk, iron/ironing board

Japanese Style Family Room SAKURA FUJI - Non Smoking (2 Semi-double Beds) - Main Building

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2015
Down duvet
Premium bedding
Hair dryer
Separate bathtub and shower
  • 38 sq m
  • Sleeps 7
  • 2 Large Twin Beds, 2 Twin Bunk Beds and 1 Twin Sofa Bed

View all photos for Japanese Style Family Room KABUKI SAMURAI - Non Smoking (2 Semi-double Beds) - Main Building

Japanese Style Family Room KABUKI SAMURAI - Non Smoking (2 Semi-double Beds) - Main Building | Premium bedding, down comforters, desk, iron/ironing board

Japanese Style Family Room KABUKI SAMURAI - Non Smoking (2 Semi-double Beds) - Main Building

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2015
Down duvet
Premium bedding
Toilet with electronic bidet
Private bathroom
  • 28 sq m
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Family Twin Room - Non Smoking (2 Double Beds) - Main Building - Top Floor

Family Twin Room - Non Smoking (2 Double Beds) - Main Building - Top Floor | Premium bedding, down comforters, desk, iron/ironing board

Family Twin Room - Non Smoking (2 Double Beds) - Main Building - Top Floor

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Toilet with electronic bidet
Private bathroom
Shower/tub combination
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Japanese Style Room KAGUYA - Non Smoking (2 Double Beds) - Annex - Open-Air Bath

Japanese Style Room KAGUYA - Non Smoking (2 Double Beds) - Annex - Open-Air Bath | Premium bedding, down comforters, desk, iron/ironing board

Japanese Style Room KAGUYA - Non Smoking (2 Double Beds) - Annex - Open-Air Bath

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Hair dryer
Shower/tub combination
Toilet with electronic bidet
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Moderate Twin Room - Non Smoking (2 Semi-double Beds) - Annex - Extrabed is from 3rd adult

Moderate Twin Room - Non Smoking (2 Semi-double Beds) - Annex - Extrabed is from 3rd adult | Premium bedding, down comforters, desk, iron/ironing board

Moderate Twin Room - Non Smoking (2 Semi-double Beds) - Annex - Extrabed is from 3rd adult

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Toilet with electronic bidet
Private bathroom
Separate bathtub and shower
  • 18 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Semi-double Room - Non Smoking (1 Semi-double Bed) - Main Building

Premium bedding, down comforters, desk, iron/ironing board

Superior Semi-double Room - Non Smoking (1 Semi-double Bed) - Main Building

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Toilet with electronic bidet
Private bathroom
Shower/tub combination
  • 14 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Superior Twin Room - Non Smoking (2 Double Beds) - Annex - Extrabed is from 5th adult

Superior Twin Room - Non Smoking (2 Double Beds) - Annex - Extrabed is from 5th adult | Premium bedding, down comforters, desk, iron/ironing board

Superior Twin Room - Non Smoking (2 Double Beds) - Annex - Extrabed is from 5th adult

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Toilet with electronic bidet
Private bathroom
Separate bathtub and shower
  • 28 sq m
  • Sleeps 7
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room - Non Smoking (1 Double Bed) - Main Building

Standard Double Room - Non Smoking (1 Double Bed) - Main Building | Premium bedding, down comforters, desk, iron/ironing board

Standard Double Room - Non Smoking (1 Double Bed) - Main Building

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Toilet with electronic bidet
Private bathroom
Shower/tub combination
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Queen Room - Non Smoking (1 Queen Bed) - Annex - Extrabed is from 3rd adult

Superior Queen Room - Non Smoking (1 Queen Bed) - Annex - Extrabed is from 3rd adult | Premium bedding, down comforters, desk, iron/ironing board

Superior Queen Room - Non Smoking (1 Queen Bed) - Annex - Extrabed is from 3rd adult

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Toilet with electronic bidet
Private bathroom
Shower/tub combination
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior King Room -Non Smoking (1 King Bed) - Annex - Extrabed is from 3rd adult

Superior King Room -Non Smoking (1 King Bed) - Annex - Extrabed is from 3rd adult | Premium bedding, down comforters, desk, iron/ironing board

Superior King Room -Non Smoking (1 King Bed) - Annex - Extrabed is from 3rd adult

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Toilet with electronic bidet
Private bathroom
Shower/tub combination
  • 14 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Casual Semi-double Room - Non smoking (1 Semi-double Bed) - Main Building

Premium bedding, down comforters, desk, iron/ironing board

Casual Semi-double Room - Non smoking (1 Semi-double Bed) - Main Building

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Toilet with electronic bidet
Private bathroom
Shower/tub combination
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese Style Family Room MIYABI - Non Smoking (2 King Beds) - Annex - Open-Air Bath

Japanese Style Family Room MIYABI - Non Smoking (2 King Beds) - Annex - Open-Air Bath | Premium bedding, down comforters, desk, iron/ironing board

Japanese Style Family Room MIYABI - Non Smoking (2 King Beds) - Annex - Open-Air Bath

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Hair dryer
Separate bathtub and shower
Toilet with electronic bidet
  • 30 sq m
  • Sleeps 7
  • 2 King Beds and 2 Twin Bunk Beds

View all photos for Japanese Style Family Room SHIKIBU - Non Smoking (2 Double Beds) - Annex - Open-Air Bath

Japanese Style Family Room SHIKIBU - Non Smoking (2 Double Beds) - Annex - Open-Air Bath | Premium bedding, down comforters, desk, iron/ironing board

Japanese Style Family Room SHIKIBU - Non Smoking (2 Double Beds) - Annex - Open-Air Bath

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Hair dryer
Separate bathtub and shower
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 7
  • 2 Double Beds, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Moderate Queen Room -Non Smoking (1 Queen Bed) - Annex

Premium bedding, down comforters, desk, iron/ironing board

Moderate Queen Room -Non Smoking (1 Queen Bed) - Annex

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Toilet with electronic bidet
Private bathroom
Shower/tub combination
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Suite Room - Non Smoking (2 King Beds) - Annex - Top Floor - Extrabed is from 5th adult

King Suite Room - Non Smoking (2 King Beds) - Annex - Top Floor - Extrabed is from 5th adult | Premium bedding, down comforters, desk, iron/ironing board

King Suite Room - Non Smoking (2 King Beds) - Annex - Top Floor - Extrabed is from 5th adult

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Toilet with electronic bidet
Private bathroom
  • 45 sq m
  • Sleeps 7
  • 2 King Beds and 3 Twin Sofa Beds

View all photos for King Twin Room - Non Smoking (2 King Beds) - Annex - Extrabed is from 5th adult

King Twin Room - Non Smoking (2 King Beds) - Annex - Extrabed is from 5th adult | Premium bedding, down comforters, desk, iron/ironing board

King Twin Room - Non Smoking (2 King Beds) - Annex - Extrabed is from 5th adult

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Toilet with electronic bidet
Private bathroom
Separate bathtub and shower
  • 39 sq m
  • Sleeps 7
  • 2 King Beds and 3 Twin Sofa Beds

View all photos for Deluxe Suite Room - Non Smoking (2 King Beds) - Annex - Extrabed is from 5th adult

Deluxe Suite Room - Non Smoking (2 King Beds) - Annex - Extrabed is from 5th adult | Premium bedding, down comforters, desk, iron/ironing board

Deluxe Suite Room - Non Smoking (2 King Beds) - Annex - Extrabed is from 5th adult

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Toilet with electronic bidet
Private bathroom
  • 49 sq m
  • Sleeps 9
  • 2 King Beds and 3 Twin Sofa Beds

View all photos for Cabin Room - Non Smoking (1 Bunk Bed) - Annex - Extrabed is from 3rd adult

Flat-screen TV

Cabin Room - Non Smoking (1 Bunk Bed) - Annex - Extrabed is from 3rd adult

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Toilet with electronic bidet
Private bathroom
Shower/tub combination
  • 14 sq m
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Queen Suite Room - Non Smoking (2 Queen Beds) - Annex - Top Floor - Extrabed is from 5th adult

Queen Suite Room - Non Smoking (2 Queen Beds) - Annex - Top Floor - Extrabed is from 5th adult | Premium bedding, down comforters, desk, iron/ironing board

Queen Suite Room - Non Smoking (2 Queen Beds) - Annex - Top Floor - Extrabed is from 5th adult

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Toilet with electronic bidet
Private bathroom
  • 38 sq m
  • Sleeps 7
  • 2 Queen Beds and 3 Twin Sofa Beds

View all photos for Casual Semi-double Room - Smoking (1 Semi-double Bed) - Main Building

Premium bedding, down comforters, desk, iron/ironing board

Casual Semi-double Room - Smoking (1 Semi-double Bed) - Main Building

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Toilet with electronic bidet
Private bathroom
Shower/tub combination
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

Similar properties

Front of property - evening/night

Centurion Hotel & Spa Ueno Station

Free WiFi
Restaurant
Air conditioning
Laundry
8.2 out of 10, Very Good, (1004)
The price is SAR 286
SAR 314 total
includes taxes & fees
13 Jan - 14 Jan
Centurion Hotel & Spa Ueno Station

About the neighborhood

Map
2-3-4 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005

What's nearby

  • Ameyoko Shopping District - 3 min walk
  • Ueno Park - 3 min walk
  • Ueno Zoo - 7 min walk
  • Tokyo Dome - 3 min drive
  • Sensoji Temple - 4 min drive

Getting around

  • Yushima Station - 2 min walk
  • Okachimachi Station - 5 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪味噌坐玉響 - ‬1 min walk
  • ‪日本酒キッチン YODARE 湯島・御徒町店 - ‬1 min walk
  • ‪Bar brat - ‬1 min walk
  • ‪鮨一心 - ‬1 min walk
  • ‪二代目圭 - ‬1 min walk

About this property

Centurion Hotel Ueno

Hotel near Ueno Park
Centurion Hotel Ueno provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks include:
  • An elevator, a 24-hour front desk, and a vending machine
  • Multilingual staff and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 118 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi.
More conveniences in all rooms include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Refrigerators, electric kettles, and heating

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Centurion Hotel Ueno
Centurion Ueno
Centurion Ueno Hotel
Hotel Centurion Ueno
Ueno Centurion Hotel
Centurion Hotel Ueno Tokyo, Japan
Centurion Hotel Ueno Hotel
Centurion Hotel Ueno Tokyo
Centurion Hotel Ueno Hotel Tokyo

Frequently asked questions

Is Centurion Hotel Ueno pet-friendly?

No, pets are not allowed at this property.

How much is parking at Centurion Hotel Ueno?

Centurion Hotel Ueno doesn't offer parking.

What time is check-in at Centurion Hotel Ueno?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Centurion Hotel Ueno?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Centurion Hotel Ueno located?

Located in Bunkyo, this hotel is within a 5-minute walk of Ameyoko Shopping District and Ueno Park. Tokyo Dome and Sensoji Temple are also within 2 mi (3 km). Yushima Station and Ueno-okachimachi Station are within a 5-minute walk.

Centurion Hotel Ueno Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 290 out of 1001 reviews" "
Rating 8 - Good. 350 out of 1001 reviews" "
Rating 6 - Okay. 203 out of 1001 reviews" "
Rating 4 - Poor. 106 out of 1001 reviews" "
Rating 2 - Terrible. 52 out of 1001 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Paul Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for a night stop over, you can relax and enjoy the sights take in some great food. Situated a 10min walk from Ueno Shinkansen it’s perfectly located. The only downside is that you have to register across the road in another hotel then make your way to the hotel. That said clean, comfortable and affordable.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Easy to check in and out.
Stayed 1 night in Oct 2024

2/10 Terrible

Johanna

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very dirty rooms
Stayed 7 nights in Nov 2024

8/10 Good

Stanley

Traveled with family
Liked: Staff & service
Check-in was a quick and easy process. Staff spoke english and was able to check us in early before the 3 pm check-in time. :)
Stayed 4 nights in Dec 2024

2/10 Terrible

Joyce B

We did not check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Serina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit old and noisy at night even we stayed at the 10th floor but I guess it’s in the heart of ueno. Staffs are so nice and helpful!! We stayed twice already we love it. Rooms are spacious great for families.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michal

Stayed 3 nights in Oct 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not to be confused with Centurion Hotel & Spa Ueno Station located in the Ameyoko shopping district, Centurion Hotel Ueno is just 1-2 blocks south of beautiful Ueno Park, so it’s a convenient spot for exploring the area. Our room was showing its age and could use a refresh, but it was a comfortable stay nonetheless and the staff are first-rate, always greeting us when coming in or going out. They helped us resolve a few travel issues, and we were most grateful for their professionalism and courteousness from check-in to check-out.
Stayed 3 nights in Nov 2024

6/10 Okay

Yat Chor Basil

Business traveler
Liked: Staff & service
Very dated hotel and not super clean. The area has lots of food options though.
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place.
Stayed 3 nights in Oct 2024

2/10 Terrible

Diane

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 902 not the Annex. Filthy carpet everywhere, tattered dirty wallpaper. Beds were clean and ok. Bath unit was tiny but clean. We took turns moving in the room because it’s tight and took turns opening our suitcases. Location was in a red light district.

10/10 Excellent

Ramiro

Stayed 1 night in Oct 2024

10/10 Excellent

Chang Ming

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. spacious compared to other hotels in similar price range. Very convenient location, next to a family mart. Train stations just a block away. Lots of dini by and shopping in the area.
Stayed 8 nights in Oct 2024

10/10 Excellent

Seth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying anywhere in japan and this place was great. Right next to Ueno park which is beautiful. Easy to get to various train stations and a pretty short walk to the akihabara arcades. We had the kabuki room, western travelers will probably feel a bit cramped in here but we enjoyed it! We also loved the Korean cafe around the corner
Stayed 4 nights in Oct 2024

6/10 Okay

Daye

Stayed 9 nights in Oct 2024

6/10 Okay

TANAWAT

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Yanny

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location, a lawson right under, and the room is very spacious for japan standards. They provide toiletries at the main lobby. But the room is not very clean. I find flies in my room everyday. It is very noisy, no sound proofing at all.
Stayed 4 nights in Oct 2024

10/10 Excellent

chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was a hub for getting around Ueno. 5 minute walks to the train station, food, entertainment, and an attached family mart at the ground floor so you can easily get some food or drinks. The staff was exceptionally helpful and I'll happily return the next visit.
Stayed 8 nights in Oct 2024

2/10 Terrible

Marian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Staff very disorganised.. Despite explaining to them that as hotel.com gold member I am entitled to request for a better quality room as requested without extra charge and also a minimum late checkout.. Sadly the manager was rude and declined all request. Not staying with them in the nearest future..
Stayed 6 nights in Sep 2024

8/10 Good

B

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel experience was quite pleasant. The room was small for North America/ Europe standards, but adequate. For Tokyo standard it was what one would typically expect. The staff were curtious and helpful. The neighborhood was a good launch point for other areas if the city and was close to the transit line needed to get from the airport. At night, the neighborhood atmosphere becomes more adult oriented, but is not really Red Light, but just more suitable for adults. Daytime it's no problem to walk around with your child. There is Laundry (soap provided) with an ice machine and vending machine on the second floor. The hotel provides many extras you may have forgotten like toothbrush or hair brush, usb charging plug, etc. There is a convenience store on the bottom floor for convenience foods, drinks, and basics. I would stay here again.
Stayed 10 nights in Sep 2024

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Area was great. Discovered a beautiful temple right by the hotel. The hotel I selected was very spacious, I selected a couch and the room even had a hallway. It was the largest room I had in Japan. The staff was very friendly and helpful. I would def recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities
The lobby was awesome, the corridors and floors in the upper floors were a little old and deteriorating but overall the hotel was great, great staff
Stayed 4 nights in Sep 2024

4/10 Poor

Sam

Stayed 1 night in Aug 2024

10/10 Excellent

Anqi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is small, but clean, air condition works perfect. convenient for transportation. Staff is good and helpful. They only provide two bottle of water when we move in and refused to give water the second day. The weather is so hot.
Stayed 2 nights in Sep 2024

4/10 Poor

Carlos

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not a tourist hotel. Rooms are very small and the hotel is located in close proximity to girl bars giving you the feeling that you are very undafe.
Stayed 3 nights in Sep 2024