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"Had a inconvenience with check in, the room that I had reserved was not available, but on the second day I was move to the right room. But it took two days for the correction. The night of the check in after traveling over 10 hours to arrive at Bogota not only the inconvenience of not having the right room available I was awaken at 11:45 PM by the front desk to come down to the lobby to go over the room bill that I was over charge for the room tax. Their mistake! I suggested that we can fix that in the morning but I was told to come down immediately other the overpayment would take months to fix? The front desk can use better tactics when dealing with customers, the reason for my flight to Bogota was to attend a funeral in the morning, that was my priority not to be waken near midnight to fix a error by the front desk. Other wise the hotel and the rest of the staff was great particularly the housekeeper crew. "

"Central location "

"Very elegant! Breakfast was good; staff were very helpful and bubbly "

"The price and the value are unbeatable. The property is located close to everything and the service is outstanding."

"There was no soap in the soap dispenser in the shower. Also the coffee maker was not working."

"The staff were super nice and helpful with my needs. The property is very nice and clean. The room is comfortable and has WiFi access in the unit, and room service. Downstairs there’s a restaurant with good food. Overall I really liked to stay at Sonesta Hotel, and would stay again."

"Beautiful hotel , beautiful pool and very nice staff. "

"Excellent "

"I've been here multiple times and even became a platinum member for the hotel. I would have recommended for anyone and everyone individuals, couples, business people and even politicians. "