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"Excellent service friendly staff "

"I travelled here from Canada. Average property. Good location. Walkable to many places. Was a bit taken a back by the lack of a fridge in the room. Free breakfast was great. I would stay here again. What they charge for an airport shuttle is expensive. You can get a cab or an Uber for much less. In Bogeta there isn't much English. However the staff were able to answer all of my questions that I had. I will definitely be brushing up on my Spanish when I return to Colombia. "

"The location is excellent, the staff is very friendly and the buffet breakfast was the best!!"

"excellent customer service "

"Hotel is huge and in excellent condition! Staff is attentive and friendly! They helped me with my luggage to my room , booked my taxi to move around the city , advice on places to visit and amenities offered by the hotel ! Rooms are huge and well kept ! Bed slept wonderful! I had a junior suite and it was well furnished with good views of the mountains and surrounding area ! Love the gym and the pool ! Came in handy before starting of my day ! There breakfast were amazing and excellent variety! Both cultural and continental type food ! The cosmo restaurant served excellent food night and day ! The food experience was top quality and taste ! Loved the seafood they served catch of the day and the salmon special! Hotel is situated in a good area with lots to offer ! People in the community are hardworking and friendly civilians just be shrewd how you carry about yourself! Use your common sense ! Taxi is not expensive to move around because everything is nearby the hotel especially if using uber cost like 7 USD to visit Monserrate for example or ride to the airport cost 12 USD ! Anyways don’t hesitate to book this hotel and try their junior suite it is well equipped and layout is great! Enjoy your stay ! Will definitely be back when am in bogota ! "

" Definitely the customer service. Unfortunately I had a stomach issue and Alejandra in guest services, was amazing, she was very polite, sweet and professional, always with a smile and accommodating my needs. Juan Daniel, served me with a smile every night. Breakfast was delicious and very well presented. Gilberto, Christopher, Carlos and all of the rest of the team made sure that I was eating the right food and specially my “agüita de manzanilla”. Thank you for making me feel at home."

"Polite personnel, cleanliness "

"Excellent buffet breakfast, very nice rooms. Safe neighborhood and central location, though not much in terms of sightseeing in the immediate area. Lots of good restaurants and crafts closeby in usaquen."

"No me gustó el Retaurant pero de lo demás estuvo bien"