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"Heritage Hotel is likely one of the best places to stay on Hallstatt. It is located right next to the boat ramp (which you will need to take across the lake if you are arriving by train, 8 euro per person for round trip) and is convenient to all cafes, restaurants, shops. Hotel staff was very welcoming and friendly, offer luggage storage for before and after your check in! Heads up on visiting Hallstatt during January - several shops and activities such as the bone house and sky walk were closed until February. Still plenty to see and do, but a lot of the things we wanted to do most we were unable to. Not all closures were accurately listed online. "

"Beautiful hotel and a spatular location."

"The hotel is advertised as having AC, this was a key element in my decision to book this hotel. Apparently they turn it off when it gets cold, according to them and other guests should just open the windows. We were promised that the hotel manager would contact us as we complained about it. That was on Saturday and we checked out on Monday. I have yet to hear back from her or anyone in the property. The receptionist offered us another room where they opened the windows. How did i not think of that? I asked to get at least a fan but i'm only a paying customer, why should i get a response? The hotel images, suggest that it is somewhat secluded. This is not the case as i was woken up by trains passing nearby (100-200m) at 7am. We had to sleep with open windows... Not my ideal vacation. The only bright side in this hotel was the F&B staff who were super friendly and helpful."

"We really loved this hotel. They have all kinds of amenities, including a spectacular spa, several saunas, bowling alley, electric bikes, and an expensive fitness room. The staff was very kind and helpful. I have food, allergies, and they created a whole three course meal special for me each night."

"Overall, great experience "

"We had a great, relaxing time. The Spa areas and breakfast were wonderful."