Search Chalets in The Crags

"Great location, quiet, close to restaurants, free parking beside the hotel, great buffet breakfast, heated pool"

"Wonderful hotel, with incredible views and beach access. Staff were very helpful and friendly. Meals were enjoyable. Comfort, design and fixtures and fittings were great. Some maybe need replacement and care. The ownership does seem to take ‘ renovations seriously, so I am sure it will be like new soon."

"Wonderfully located. The room was wonderful and the hotel itself is a great blend of modern with historic character. "

"Our stay at this hotel began promisingly with a comfortable room, friendly staff, and good food. However, this positive experience took a sharp turn when we returned to find our room door wide open, with all our valuables—electronics, passports, clothing—exposed to anyone who walked by. Given that our room was less than 10 feet from an occupied room and only 50 feet from a restaurant open to the public, this situation was both unsettling and unacceptable. I immediately went to the reception, where the initial response was that housekeeping must still be in the room. This wasn’t the case; the room was empty. Eventually, a manager arrived and explained that an unexpected electrical issue required workmen to access our room throughout the day. Despite having our contact information, the hotel had failed to notify us about this, leaving our belongings vulnerable and exposed. The manager assured us the room was supervised all day, yet we returned to find it entirely unsecured and unattended—a direct contradiction to their assurances. This incident highlighted a complete disregard for guest security. Although we received a half-hearted apology, it was clear that guest safety was not a priority. Had we not been checking out the next day, we would have left immediately. If you value the security of your belongings and peace of mind while traveling, I would strongly advise booking elsewhere."

"Great room, breakfast, service. "

"It was an unexpected pleasure. The forest, the beauty, the great service from Wonderful, Bruce, Harry, Brenda, and a pleasure to meet and chat with Carol. This is a unique place and one that we enjoyed immensely. "

"A wonder surprise to return to a place that has grown into a fabulous stay experience! The Lion Suites are an incredible stay Visited here 10 years ago and did not realize where I was staying! Last minute reservation passing through, fabulous managers and staff and lions roaring to wake you! Great food, definitely bring your kids and take time for tours. Great gift shop and personal service! Thanks for a wonderful visit."

"Return trip to this wonderful hotel great location large rooms lovely views great food and friendly staff Lee at reception goes the extra mile to make your stay exceptional"