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"I tried to reached to them a week before my travel to get some information about the transport options to the hotel nobody responded i was already heading towards the hotel when i received an email in italian with useless information. On the day of arrival at reception they told me most of the facilities are closed including the restaurant none of this was mentioned while i made the bookings. The lady at the reception on 23rd around 13:30 while speaking to me in between exchanged words in her language with her staff member and both laughed and passed weird expressions which is very unprofessional and insulting to do to your guests. We went into the room noticed even the basic things are not in the room for a 4 star hotel. Only 2 water bottles in the fridge no kettle no tea bags no iron, Broken cupboards, Ants in the balcony, broken hair dryer, noisy Bed We asked them for extra towels 3 times finally had to get down and ask for 4 time.The AC was blowing air not cooling the room due to this my 1 year old got unwell and had temperature. I requested to make the AC work nothing changed. We went to speak at the reception and when we mentioned our baby is unwell they laughed at us at this moment we realised its a very unsafe place to stay.extremely rude and unprofessional staff worst hotel experience of my life.I had to leave the hotel and make another booking at a different place."

"Exactly what we needed for the night. Comfortable bed, clean room with a good, filling breakfast in a convenient location to activities. I’d stay at this hotel again."

"Beautiful property, outdoor pool looking over the ocean, comfortable, nicely appointed rooms. Breakfast and dinner excellent. I would return in a heartbeat."

"It was very pleasnt stay. The staff was very friendly and helpful. The hotel offers a shuttle which was very helpuful to go into the town. The pools are very clen. Acess to seaside from the hotel was great idea which allows swimming or walking by the beach."

"The beach is lovely, the lady on reception was also lovely. Car park is close by. Balcony was lovely as we were in 208 so had the corner view. The room was a little tired, the bathroom not great but ideal for our 1 nighter before the ferry"

"Great breakfast."

"Staff, location and facilities were excellent. Would recommend!"

"Nice hotel. Friendly staff"

"The location and beach are definitely a plus! Staff is extremely friendly and willing to help. The dining ,either breakfast or dinner is top notch. We would definitely stay here again if we teturn to Taormina. "