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"Excellent service. Free shuttle to and from Tendo station. They also managed to keep and deliver our luggage to station after check out. There is a tax free shop and supermarket within walkable distance. Dinner and breakfast is good and fulfilling. Onsen is relaxing."

"Comfortable and clean."

"展望露天風呂は眺めもよく、快適でした。朝食も個室でいただくことができとても寛ぐことができました。"

"We really liked the staff - they were superb. When we checked in they served sweets and tea to us in our room. A coffee maker in the room would have been good."

"Beautiful property. The rooms are spacious, clean, and comfortable. Hotel personnel are courteous and friendly-everyone greets you and willing to answer any questions. The front desk was very helpful in making reservations at the restaurant we were interested in. The man who escorted us to the room spoke English and pointed out various locations in the hotel (breakfast venue, onsen, lounge). He was so pleasant and courteous. Onsen is large and very relaxing. We had a wonderful stay."

"We stayed here for a week while visiting our daughter who lived nearby. The staff were friendly, and polite. No problem with communication even though I do not speak Japanese. I really enjoyed their breakfast buffet. The view of the mountains from the room can't be beat. I agree with one review that said the toilet in the reception is the best toilet I have been to in Japan, as crazy as that may sound. Highly recommend!"