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"Very friendly and helpful staff! Alma from reception and Natalia in restaurant are to be noted separately for their extremely good customer service!"

"Park Dedeman Almaty offers superior experience services compared to the average Almaty hotel. The English-speaking staff facilitated smooth communication. While the room was clean and comfortable, I think it could benefit more from additional amenities to improve and meet international hotel standards. The breakfast buffet provided minimal options and was very limited. The absence of bidet sprays in the bathroom and the lack of a welcoming lobby area were noticeable shortcomings. Additionally, the check-in and check-out processes could be streamlined for greater efficiency. "

"Very nice place to stay "

"Good"

"clean room, nice people "

"Everything is perfect but the only thing the breakfast area is too small for that many guests and a little bit pricey"

"Amazing stay. Great location, great service and one of the best breakfasts I ever had!"

"Great location, amazing views, iconic hotel. The room was clean and comfortable but a bit outdated. It didn’t bother me though. The view was great from my room and from the top bar/ restaurant in the 26th floor."

"Friendly staff, good breakfast, clean"