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"The staff were friendly and service was prompt. The setbacks were the rate charged which did not correspond to the facilities. I booked a family room and it was not what I expected. Cramped, toilet was dirty, no toiletries provided except for a miserable small bottle of shampoo and body wash. No laundry bags, carpet was slightly damp and smelled musty. The layout of the room is very disappointing. The air cond is placed in the wrong location. And the car park is to be shared with the customers...

"cleanliness is okay. parking is adequate and safe. just a little sad, my room is booking for 3 people. there are 3 beds. but towels only get two. for extra towels increment rm6. a little sad. because of other hotels when booking. no extra charge, I paid for 3 people. 3 beds. there should be 3 towels. for the convenience of tourists. But the breakfast is totally valuable, paid for three and get three ticket for brekfast. Food was nice and delicious."

"Been there"

"Big rooms wide corridors...near to shops and train station "

"The bedsheet is not clean. The bathroom set up is not practical. Shower head is not practical. The pillow was smelly. "

"Best stay in Taiping "

"The premise of the resort is fantastic and near to nature. The only thing that needs to take note is the mosquitoes that could be somehow annoying."

"Very unpleasant stay. Room is dated and run down. Carpet worn out. Towels were also old and stained. Will never book this hotel again. "