Candlewood Suites - Syracuse Airport by IHG

2.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Candlewood Suites - Syracuse Airport by IHG

Exterior
Exterior
Interior
Room amenity
Property amenity

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Gym
  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Parking included
The current price is SAR 222
SAR 255 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom (1 Queen Bed)

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 2 Double Beds

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212

What's nearby

  • Destiny USA - 6 min drive
  • Armory Square - 8 min drive
  • Landmark Theatre - 8 min drive
  • Carrier Dome - 10 min drive
  • New York State Fairgrounds - 12 min drive

Getting around

  • Syracuse Regional Transportation Center - 11 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Plank Road Ice Cream - ‬2 min drive
  • ‪Zebb's Deluxe Grill & Bar - ‬19 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

Hotel near Syracuse University
You can look forward to a library, laundry facilities, and a 24-hour gym at Candlewood Suites - Syracuse Airport by IHG. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • Free self parking
  • Express check-out, luggage storage, and a TV in the lobby
  • Laundry services, a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews give good marks for the proximity to the airport
Room features
All 115 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with cable channels and DVD players
  • Private yards, wardrobes/closets, and eco-friendly cleaning products

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Washer/dryer

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Ski storage

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

Outdoor space

  • Yard

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Frequently asked questions

Is Candlewood Suites - Syracuse Airport by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Candlewood Suites - Syracuse Airport by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites - Syracuse Airport by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites - Syracuse Airport by IHG?

Check-out is at noon.

Where is Candlewood Suites - Syracuse Airport by IHG located?

Situated near the airport, this hotel is within 3 mi (5 km) of North Medical Family Practice, Hopkins Road County Park, and The Fun Junction. Onondaga Lake Park and Lake Onondaga are also within 6 mi (10 km).

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Candlewood Suites - Syracuse Airport by IHG Reviews

Reviews

6.6
Rating 10 - Excellent. 271 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 135 out of 1003 reviews
Rating 4 - Poor. 140 out of 1003 reviews
Rating 2 - Terrible. 213 out of 1003 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Price point is right and close to the airport.
Stayed 1 night in Jan 2025

8/10 Good

Jarritt

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport, easy to check in and check out.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Good
Stayed 1 night in Feb 2025

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 7 nights in Dec 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service
Staff was very friendly and helpful! Really liked my room as well, plenty of amenities.
Stayed 3 nights in Nov 2024

4/10 Poor

Peggy

Disliked: Amenities, property conditions & facilities
Very dated, room was loud with the heater and refrigerator. Every time I turned over in bed, the motion sensor on the light in the kitchen went off. All.night.long. I was staying there for an early morning flight at the airport. Finally I just got up and went to the airport.
Stayed 1 night in Feb 2025

4/10 Poor

Aileen

Room was in ill repair, holes in the walls, very little hot water to shower. Bed was comfortable.
Stayed 1 night in Jan 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Never stayed wouldn’t let us check in asking for refund there system was down
Stayed 1 night in Feb 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service
.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed for a couple of nights. A bit outdated, but it did the job. Convenient to have a full kitchen too. Price for the value was worth it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms convenient to the airport
Stayed 1 night in Jun 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities
Did the job. Nothing fancy, but served our needs for a pre-flight hotel.
Stayed 1 night in Oct 2024

8/10 Good

Jim

Was a nice place and would stay again after remodeling
Stayed 1 night in Jul 2024

10/10 Excellent

Allah

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Oct 2024

8/10 Good

Derek

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel needs a facelift. There are spots ok hole filler with no paint over it. Details just aren’t payed attention to.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the airport and a vegan bakery was close by!
Stayed 1 night in Jul 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and the airport.
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for about 10 hours. Staff was very helpful especially at check in. Property was fine, could use upgrades but all I needed was a bed for a few hours and it did the job.
Stayed 1 night in Sep 2024

4/10 Poor

Julia

Disliked: Cleanliness, property conditions & facilities
The room needed repair
Stayed 2 nights in Sep 2024

6/10 Okay

Kiomara

Liked: Staff & service, property conditions & facilities
For the price it wasn’t terrible but kitchen and bathroom were a little dirty that was visible to the eye.
Stayed 1 night in Sep 2024

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and peaceful
Stayed 3 nights in Jul 2024

2/10 Terrible

Leslie

Disliked: Cleanliness, property conditions & facilities
This property is not maintained at all. The walls and floors were very dirty. The bathroom was barely usable. The couch smelled like urine.
Stayed 1 night in Dec 2024

2/10 Terrible

Taiowa

Disliked: Cleanliness, staff & service, property conditions & facilities
I honestly don’t feel I could properly describe our shock when we walked in to this hotel. It seemed surreal, I am not sure how someone can operate a hotel and it be that dirty. Our towels had hair on them. there was a red liquid on the carpet and splattered on the doors. The bathroom had sticky substances on it and there was a really terrible smell. If we did not have such an early flight, I would’ve changed hotels, but we just did not have the energy I can’t believe what I saw.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandie

Liked: Cleanliness, amenities
Very good service
Stayed 1 night in Jul 2024

8/10 Good

Shemar

Liked: Cleanliness, staff & service
It was worth the cost. My only problem was that room service never came to clean our room once.
Stayed 9 nights in Oct 2024