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"The staff are very pleasant and helpful and professional in their approach "

"Very pleasantly surprised with recent stay at hotel. Staff very good. Rooms clean and comfy. One improvement would be ev charging but plenty around "

"The location was excellent, very close to harrogate centre. Clean & warm with very friendly staff."

"Great hotel, nice staff, centrally located to all shops and restaurants. We will stay here again. "

"Wonderful stay in a historic hotel, excellent spa facilities "

"Only fault we had during our stay was the heating on all the time. It was 2° outside but had trouble sleeping as was so warm. Apart from that the service & room was perfect for our stay. Will definitely stay again."

"Great location, excellent breakfast and friendly staff!"

"Second time staying at this hotel for the city’s annual art and comic festival. The Hotel is across the road from the event, making it ideal for the weekends happenings. Rooms are clean and well kept. We found it had everything we needed for our short stay. Plenty of hot water and amenities. Breakfast was excellent, well stocked and well organised. The staff were always polite and helpful. We will be returning for sure. Only issues are that a bar/club venue next door can play music into the late hours. Making early nights difficult. Not sure what can be done about that. If you’re on the other side of the building it doesn’t seem to be an issue. Also the reception is actually one side of the main bar, this can be difficult on busy Saturday nights when it’s busy."

"One of the best hotels I have stayed at everything was perfect - parking, room, food and location. The hotel staff were extremely helpful, polite and professional. I would certainly recommend to friends and family"