Our stay at S Tara Hotel Surat Thani was not as expected from the past comments as viewed in Trip adviser.
When we arrived, we were well greeted by the bell boy, whom was the only kind and well mannered person there.
The worst of the whole stay are the receptionist. We wanted to inquire about the transport from the hotel to the airport. One particular one named Orrachorn, informed us that the normal sedan car cannot fit the 4 of us (2 men 2 women), including our backpacks because we were too big. The following which I am about to tell is why we were so mad.
1) We are 4 Asians from Malaysia and our total weight definitely do not exceed 300kg including our luggage.
2) Our journey was from Bangkok to Hua Hin, then to Chumphon and lastly Surat Thani. We were all well fitted in tut tuts as well as taxis.
3) Each of us had 1 back pack each (2 75L and 2 55L – not full). We girls had an extra hand bag each.
4) We really do not need a VAN for the 4 of us. On the advertising paper on the counter, sedan cars are for maximum 4 pax, and vans are for 5-12 pax.
5) We had to confirm with deposit immediately.
Now, this is why she insisted we had to take a van. A TAXI will only cost 500 Baht, while a VAN will cost 1,000 Baht.
After going to our rooms and talking about it in the lift, we felt cheated. So, the 2 men went to the reception again to reconfirm on the size of the sedan car, as most of the taxi in Bangkok were comfortable Toyotas which fitted all 4 of