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Cleo Walikota Surabaya

3.0 star property
Hotel with free parking, near Tunjungan Plaza

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Photo gallery for Cleo Walikota Surabaya

Breakfast, lunch, dinner served; international cuisine
In-room safe, desk, free WiFi, bed sheets
Exterior
Breakfast, lunch, dinner served; international cuisine
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Biz Twin (Business Twin)

Biz Twin (Business Twin) | In-room safe, desk, free WiFi, bed sheets

Biz Twin (Business Twin)

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Laptop-compatible safe
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Biz Queen (Business Queen)

Biz Queen (Business Queen) | In-room safe, desk, free WiFi, bed sheets

Biz Queen (Business Queen)

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Laptop-compatible safe
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hollywood (Superior Queen)

In-room safe, desk, free WiFi, bed sheets

Hollywood (Superior Queen)

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Laptop-compatible safe
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Biz Queen Room

In-room safe, desk, free WiFi, bed sheets

Biz Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Biz Twin Room

In-room safe, desk, free WiFi, bed sheets

Biz Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room 1 Double bed

In-room safe, desk, free WiFi, bed sheets

Standard Room 1 Double bed

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Jl Walikota Mustajab No. 59, Surabaya, East Java, 60272

What's nearby

  • Grand City Surabaya - 6 min walk
  • Surabaya Plaza Shopping Mall - 10 min walk
  • Tunjungan Plaza - 12 min walk
  • Submarine Monument - 14 min walk
  • Surabaya Zoo - 6 min drive

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Gubeng Station - 17 min walk
  • Surabaya (SUB-Juanda) - 41 min drive

Restaurants

  • ‪Depot Anda Fit - ‬2 min walk
  • ‪Sate Kelopo Ondomohen Bu Asih - Surabaya - ‬2 min walk
  • ‪Kantor Walikota Surabaya - ‬4 min walk
  • ‪Pecel Khas Ponorogo Hj. Boeyatin - ‬5 min walk
  • ‪Soto Ayam Pakelan Ny. Sien - ‬2 min walk

About this property

Cleo Walikota Surabaya

Hotel near Tunjungan Plaza
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar at Cleo Walikota Surabaya. The on-site international cuisine restaurant, The Origin, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • Free self parking
  • A front-desk safe, tour/ticket assistance, and meeting rooms
  • Concierge services, an elevator, and luggage storage
Room features
All guestrooms at Cleo Walikota Surabaya feature perks such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The Origin

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Cleo Walikota Surabaya Hotel
Cleo Walikota Hotel
Cleo Walikota Surabaya
Cleo Walikota
Cleo Walikota Surabaya Java
Cleo Walikota Surabaya Hotel
Cleo Walikota Surabaya Surabaya
Cleo Walikota Surabaya Hotel Surabaya

Frequently asked questions

Is Cleo Walikota Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cleo Walikota Surabaya?

Self parking is free at this property.

What time is check-in at Cleo Walikota Surabaya?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Cleo Walikota Surabaya?

Check-out is at noon.

Where is Cleo Walikota Surabaya located?

Situated in Surabaya, this hotel is within a 15-minute walk of Taman Hiburan Rakyat and Tunjungan Plaza. Grand City Surabaya and Surabaya Youth Center are also within 10 minutes. Surabaya Gubeng Station is 17 minutes by foot.

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Cleo Walikota Surabaya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 8 out of 19 reviews
Rating 6 - Okay. 6 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Yap

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent
Stayed 3 nights in Sep 2023

6/10 Okay

Taka, Japan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
部屋は綺麗で良かったが、シャワー室とシャワーカーテンがカビていたので、そういった所まで綺麗だったら良かった。
Stayed 3 nights in Jan 2020

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 5 nights in Sep 2019

10/10 Excellent

Masao, Bogor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wall Paintings are unique. What I didn’t like was Lightings were not sufficient for my standard though, particularly on rooms at 1st floor. 5th floor 509 was pretty much ok lightings wise, but it would have been nicer if reading-torch was provided. Shower holders, both 103 and 509 need to be tightened . Suggestion : F&B needs to be functional.
Stayed 3 nights in Jun 2019

6/10 Okay

WILLY, TANGERANG

Liked: Staff & service
SMALL HOTEL
STAFF IS FRIENDLY AND HELPFUL. GOOD LOCATION. SMALL ROOM. LITTLE PARKING SPACE. LOCATED ON A BUSY STREET. FEEL NOISY AT NIGHT
Stayed 1 night in Apr 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

sugiharto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
VERY NICE N CHEAP
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

RAHMAT ZULIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nyaman dengan harga bersahabat
Lokasi cukup strategis
This review was submitted before 2018 and has not been verified.

10/10 Excellent

gtl, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Service is top-notch and the double singles room was clean and cosy.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

the price is affordable
stayed in the hotel for a business trip, was just OK. price was affordable.
This review was submitted before 2018 and has not been verified.

6/10 Okay

paul, taiwan

靠近市區的飯店
就在市中心 如果你是要求ㄧ個睡覺的地方那這裡有床有浴室 但如果你要求較好的睡眠品質，這裡不太符合，因為實在太吵了
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Tempat parkir susah dan sedikit sekali,security tdk ada, bell boy tdk ada, kamar lantai 1 tdk ada jendelanya dan berisik sebelah2nya, tv hny stasiun lokal dan gambar hampir semuanya jelek,pelayanan jelek sekali kapok dan menyesal nginap disini, sy heran knp bs dpt penilaian yg tinggi sekali bagi saya
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Mdm X.

Disliked: Cleanliness, property conditions & facilities
Location is good. Rate is good.
Need to bring hair dryer, adapter etc. No Iron at hotel. Cost performance is good.
This review was submitted before 2018 and has not been verified.

8/10 Good

laura, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean budget hotel near town
I stayed for 6 days in the hotel. It is clean, very clean. Staff is extremely friendly, and addressed me by name! Breakfast in the morning is not fanciful but sufficient. I will stay here if I come back to Surabaya>
This review was submitted before 2018 and has not been verified.

8/10 Good

Soon Foh, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Quiet Place. Less than 1km away malls
Love it.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Michel

Disliked: Cleanliness
2 nuits au cleo walikota
Chambre petite, une seule petite fenêtre dans la salle de bain...mais qui donne sur un couloir... Quelques toiles d'araignée dans la salle de bain. Proche de l'office de tourisme (à pied), plusieurs restos warungs à proximité immédiate. Globalement correct, sans plus.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

KUK, TY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시청과 가장 가까운 호텔
아주 편안한 여행이 될수 있도록 도움을 많이 주었습니다. 공항에서 약 30분 에서 50분정도 걸리는 거리 시청과 가장 가깝고 편의점, 유명한 음식점과 가장 가까운 호텔 가장 저렴하면서도 가벼운 여행을 하기에는 지내기 편안한 호텔입니다.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

KUK, TY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
수바라야 시청과 그리고 그랜드 시티와 가장 가까운 호텔
처음 수라바야를 방문하면서 걱정이 많았습니다. 모기와 잠자리 치안 상태 등으로 말입니다. 하지만 숙소에 도착하고 그런 걱정이 사라졌습니다. 이 호텔을 경우 다소 좁은 느낌이 들긴 했지만 시설도 깨끗하고 직원들도 모두 친절했습니다. 시청이 바로 옆에 있어 치안은 걱정하지 않아도 됬습니다. 그리고 대형 소핑몰인 그랜드 시티와는 도보로 5분도 걸리지 않아서 좋았습니다. 또한 3분거리의 편의점과 수라바야에서 유명한 음식점(소고기 꼬치 : 사때)이 3분거리에 있어서 너무 좋았습니다. 공항에서는 택시로 약 30분에서 40분정도 걸린것 같습니다.
This review was submitted before 2018 and has not been verified.

8/10 Good

Wei-hung, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities
舒服安心的房間
位於市中心卻又不會太吵雜，房間乾淨整潔。但建議不要住在一樓，離櫃檯太近會吵