Find Family Hotels in Sunny Beach

"Hotel is getting ready to close for the winter so it was a little empty but the food was ample and good, the staff are amazing. I forgot my uk to eu adapter and they loaned me one. "

"Excellent food and friendly staff."

"Very nice complex. A lot of beautiful swiming pools. Nice landscaping. Not far away from Black Sea. Only our one bedroom apartment had 1 mirror in the bathroom. Light in the bathroom was very bad, not bright enough. Overall was good. Will recommend it to friends and family. "

"The food in the testurant and smack bar is not the best "

"We booked the room and then we attempted to contact the property countless times to confirm our reservation and no one answered the phone. On arrival were met by a staff member that should not be working in hospitality as he never said any welcoming words. On the way to our room we realised that we made a huge mistake as the dirt in the corridors was indescribable and unfortunately the smell of food such as fry macro and variety of off soup we’re almost chocking us; never mind that when I entered the room I realised that the room itself was worst than the corridors, when tried to get a shower the shower was broken which was fixed but the toilet flush wasn’t working properly and I did have to fill 10 litres of water bottle and use it to flush the toilet.This also was reported but for four days we were there no one did fixed the issue. In the morning we miss the breakfast but when we went to the snack bar it become clear to us why there was bad smell in the corridor as the staff were frying everything in a black oil, the tables and food areas were disgusting. Food at the snack bar is disgusting and not safe to eat. Nobody from the hotels chefs follow food hygiene guidelines and checked the temperature of the hot dishes during my stay! Kitchen staff did not speak any different languages like English. There is no description of the food nobody knows what they eating! No information about food allergy! The hotel description are 4 stars but did not meet the criteria for 2 stars!"

"Great place. "

"Overall was very good. The location is perfect and convenient for a walk to Nesebar and central Sunny Beach. I'm vegetarian and managed to make a meal each time and I was happy with the options, but those that are vegans might struggle. The housekeeping staff was very friendly. The only downside was one of the receptionists whose name I couldn't catch, he made me feel uncomfortable/unwelcome. I work in the same industry, in fact in multiple hotels. You should never call the housekeeper in front of the guests to ask them if something is missing from the room, especially if you as a guests haven't caused any issues during your stay. I'm the most introverted and quiet person who goes on holidays just for some peaceful time, not a troublemaker. Before i left in fact i even cleaned what i could in my room, stripped the bed and left a tip for the housekeeper. I had to wait for a transport and while waiting i noticed he did this only to me, he waited the other guests to walk out before making the call. There was another interaction with him a few days before check-out where he assumed I'm not a guest in there, confusions are normal, but his approach was rude...You simply can't provide this kind of front of house service... "

"It was right on the beach Outdoor bar "