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"It was a convenient location right next to CCH where I attended a conference."

"Staff are friendly, few mins walk to central station. Place is clean, spacious and food is so good. "

"A brilliant base from which to explore Hamburg, with shops and places to eat 10 minutes away. I ordered room service breakfast and had a breakfast in the restaurant. There was a choice to meet with all dietary requirements. The room was spacious and comfortable with tea and coffee making facilities. The bathroom was clean and tidy, although the ceiling tiles needed replacing as they were discoloured. You had to be patient whilst waiting for a lift, there are three of them, but one was out of commission. The option of getting to the foyer by stairs wasn’t possible. The stairs led outside in case of fire. I would stay again because of its position. "

"Wonderful service and central location. Hotel will be undergoing a thorough renovation soon. Excellent food and drink. Comfortable and luxurious bed. Huge towels!"

"Didn't stock up the tea coffee supplies in the room."

" Beautiful hotel so close to the train station. Loved it. "

"Some renovations at the moment in lobby but general overlook is very good "

"I have been to Hamburg a few times, and this hotel always catches my eye. The name is actually special to me. This trip, I decided to spend a few nights here. The stay was amazing. The check in was quick and the receptionist was super helpful with the layout of the hotel. I had help getting my bags to my room, which was more than helpful. I love the mini bar, well stocked. The room was spacious and the bed comfortable. I loved to wake up and see the city, before heading out for my day. I felt safe the whole time too. It was walkable from the train station and to the city for shopping. Next time I am in Hamburg, I will be sure to book here again. "

"The hotel is beautifully kept, staff are very attentive and the location on the lake is fabulous and our room had an excellent view over the lake"