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"Wonderful stay"

"Amazing place to stay for holidays."

"The hotel was great! Staff were incredibly helpful and friendly- lovely atmosphere and will definitely be back. Well above and beyond with the service!"

"I booked this location because on GPS it seemed walkable. The road from the main road is really steep, and I would not say it is walkable to the main. The area around the property is very nice walk in the rice fields. There are a few nice big restaurants near by, and its wonderful to see fireflies at night. "

"Please add more flexibility with shuttle van service to Ubud. Please add information up front for excursions that you can customize trips."

"This is a beautiful resort. The staff is very accommodating and friendly."

"A wonderful experience. We came during low season so it was very quiet. The cost is s western but to be expected. Elephants seem to be well cared for!"

"I had a great experience at the hotel. They have lot of dining options and a shuttle available to go to Ubud City. On my last day I had a negative experience with breakfast. I had explained about the egg allergy. They brought meal with egg. They took it back and removed the egg from my plate. I kindly explained that they need to remove the areas that there were bits of egg. They took it back and did the same thing again. I gave up and ate a bit of my breakfast and lost my interest in eating. This would be my biggest concern that they would need to make a new meal if my allergy was serious. Overall my stay was great. "

"Our stay far exceeded expectations wrt service (butlers, restaurant and spa staff), food quality, restaurant and overall ambiance. We loved our 5 night stay in a Butler Valley Pool Villa, which was very relaxing. The afternoon rain storms were fantastic! We had several treatments at the spa and three private yoga classes, which were all excellent. The spa location and setting are sublime and fantastic! Raditya “Mr Sun” gave excellent private yoga classes down by the river. Unfortunately, we didn’t get the therapists’ names but they were great too. While we enjoyed our stay, and would definitely return, this property (or parts of it) isn’t for everyone. It’s located on a steep hillside in a jungle, which is great for ambiance and views, but it might not be the place for anyone that isn’t comfortable with steep slopes and narrow, steep uneven stairs. There are golf carts for access to the upper levels of the resort only. The spa and lower area is currently only available by steps, but a new funicular/elevator is expected to be operational soon.) It may not be suitable for people with limited mobility or small children. Butler suites are worth the splurge. The butler team uses WhatsApp messenger to keep track of guest requests across shifts. Very organized. They’ll arrange room service and anything that you may need. We were in excellent hands with Yupik, Angga, Wawan, Jaka and Dedy covering the shifts. The restaurant and housekeeping teams were all also very attentive. Thx"