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"Great last minute service "

"This stay was booked for my elderly parents as an anniversary getaway. Upon arrival to their room, they noticed that the AC was extremely noisy, did not work very well, the tv was broken and did not work and the internet was very poor. There was a party of 20+ people at a company function at the same time and the feeling was that the focus and attention was all on this big party and not the rest of the guests. Breakfast was supposed to be included and called continental but there wasn’t any fruit available for someone who is on a non carb dietary restriction. For the price being paid, there was also no food options available for meals during the day as the restaurants on property were closed which was not noted prior and was told upon check in that the only thing available to order were some charcuterie boards but they had to be ordered in advance…the only place this was marketed was on the hotels Instagram which not everyone has or uses. A very disappointing stay for the price and landed up checking out early after a 6 hours drive to get to this destination. "