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"The Filipino gentleman at the concierge desk turned us on to some 'hidden gem' restaurants merely blocks away! He, in particular, really helped make our stay outstanding. The hotel was great; sorta like a US style but smaller Marriot. The location was safe and clean. A Whole Foods down the block was convenient as well. If you get off the beaten path you'll find London food at its best. However, other than the park and Royal Albert hall, you'll have to travel a bit to get to the sites on the river. That said, the hop-on-hop-off buses stop right there."

"Staffs were very helpful and polite."

"Beautiful Hotel in a great location, classy design with great attention to detail. The room was clean and comfortable and the overall service of all the staff I encountered was excellent. I would happily stay again. "

"The property is in a nice, safe, convenient area. The staff were very helpful and friendly, and the room was clean."

"It was good, only I have ask for the wine glasses and unfortunately they never arrived."

"My daughter stayed here with another college student while studying abroad. Staff was very nice and answered questions prior to arrival. She said it was conveniently located to many sites and perfect for a first-trip to the UK. Thank you hotel staff! "

"Comfortable bed, staff were very helpful "

"Great location and very helpful and friendly staff. Comfortable and quiet, good atmosphere and lovely breakfast."

"I had an outstanding experience at this hotel, thanks in large part to the incredible service provided by the front desk team. From the moment we arrived, they went above and beyond to ensure our stay was as comfortable and enjoyable as possible. Not only did they provide helpful local recommendations, but they also made sure all our requests were met promptly and with a smile. Their warmth and attention to detail truly set this hotel apart. It’s rare to encounter such dedicated hospitality, and I would highly recommend this hotel to anyone looking for a stress-free and welcoming stay."