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"Really helpful staff, especially for the lady at the reception desk (young, brown hair, large smile). We asked for extra pillows and ahe went to get them right away and came back with a huge smile. The location is perfect, near all the main landmarks. The room was well equippdd and cozy. I would go there again."

"One block from train station, many restaurants and old town within walking distance. Staff is friendly and we received a city card since we stayed more than 3 days for discounts and free tram and buses. Only wished they had hot water pot for coffee or tea in the room "

"superb location.clean and well maintained.reception staff enthusiastic with very good advice with any query of things to do.highly recommended"

"Quite place to stay with and unique deco and friendly staffs"

"I love that it is in cebtral location,walkable to all the sightseeing areas and near thw transport all arpund Innsbruck,airport."

"Keno welcomed us warmly and was helpful in so many ways, even helping us book Thai massage. EV charging was also possible with surcharge of 14.40 for 20KW. Transportation card provided free for easy travels. Nearby park and shops nearby. Train station is walking distance too. Prefect place with dedicated staff. Housekeeping was top notch too."

"In operation since 1390 this hotel is in the middle of the historic district The hotel is up to date in its amenities, has wonderful staff and the food is delicious "

"Great location, friendly and helpful staff. Would stay again 👍 "

"Does exactly what is says"