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"We had a wonderful time the staff was so helpful, kind and thoughtful. It was like staying with family. Couldn't have been any better, thanks so much. Audrey and Mark the managers run a great staff. Even though the hotel was going through a renovation and name change from Sleeperz to Four Point Flex by Sheraton they made our stay comfortable and put us first and kept everything clean and tidy. We would like to thank all the staff members expecting Shannon, Ruben, Gabriel, Sebastian, Lauren, Michael, and Julie for making our week stay so welcoming. We will be back again some day. Love always from Victoria, B.C. Canada Kim and Janet "

"Overall, a good experience. We needed to change rooms after we arrived, and the front desk arranged this smoothly."

"Place was cozy, staff were great. Even well after my stay."

"Amazing staff. Helpful & friendly.. Lovely Breakfast.. will definitely stay again if in the area Thank You "

"Stayed one night for business "

"Our stay at the Black Horse has been amazing. A beautiful hotel in a beautiful location. The food was excellent, we had an evening meal in the pub. Our breakfast was very good. "

"I needed a couple of files printed and the reception staff were extremely helpful."

"Super friendly staff who were able to accommodate my late arrival. Clean and well-furnished room with fridge and bath and other conveniences. Directly across from the train station and within a few minutes walk from popular shopping, nightclubs, restaurants, and convenience stores. Nestled between the gay district and historic sights, 10-15 minute walk from Chinatown, Eldon Square, and St. James's Park."

"Really enjoyed the pool and staff were nice."