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"The hotel property is quite unique set in a former council building especially the bar and restaurant which are located in the former council chambers. The most striking feature of the hotel however is the excellent service provided by all of the fantastic staff. The location is unbeatable allowing you to easily explore the city centre and the river walk. Many excellent restaurants and coffee shops are within 500 yards and the city attractions are very walkable from the hotel. "

"Reception on arrival and departure efficient and friendly .Delighted to be offered a room upgrade which enabled riverside view Only meal we had being breakfast was fine, full English buffet style you can have as much or as little as you want ,with helpful restaurant staff Daily room house keeping excellent The hotel position is perfectly situated for all town amenities "

"Great overnight stop with the most friendly and helpful of staff. Facilities excellent and being able to bring our dog was so good. The rooms are lovely and the breakfast options were just right for us. Will definitely stay again. The price was also the best value for money you could ask for. Could not recommend more."

"Nothing too much trouble "

"I recently stayed at the Blackwell Grange Hotel and had a thoroughly enjoyable experience. Set within beautiful grounds and surrounded by mature trees, the hotel strikes the perfect balance between historic charm and modern comfort. The building itself is stunning — full of character — with elegant interiors and a welcoming atmosphere throughout. My room was spacious, clean, and well-equipped, with a very comfortable bed and a lovely view of the gardens. The leisure facilities, including the pool and gym, were well-maintained and a fantastic bonus for a relaxing break. The staff were consistently helpful, friendly, and professional. From check-in to check-out, they made me feel genuinely welcome and nothing was too much trouble. Dining at the hotel was also a pleasure — the food was fresh, well-prepared, and served in a lovely setting. Breakfast had a great range of options, catering to different tastes. Location-wise, it’s ideal — close enough to Darlington town centre yet tucked away enough to feel like a peaceful retreat. Whether you’re staying for business, a weekend break, or a special occasion, Blackwell Grange offers excellent value and a touch of luxury. I’ll definitely be returning and would highly recommend it to anyone visiting the area."

"Staff exceptional, esp Dale and Ashley. They took marvellous and personal care of us. The Castle itself is showing its age. The mattress in our room needs replacing. We had a suite in one of the towers, which was huge, with a massive sitting room, but it was at the very top, only accessible by stairs, so unsuitable for anyone with mobility issues. The evening meal and cooked breakfasts were delicious and cooked to order, a rare experience in this day and age."

"1-night stay for a business trip. This hotel is in a convenient location right on the Scotch Corner junction. Room was clean and as expected, easy parking. The restaurant was OK for both breakfast and dinner, not fine dining but decent enough. I recommend this one over the next Holiday Inn further north."

"Good"

"We didn't get the room we booked originally but our room was just what we needed. Thank you so much to everyone working there for their hard work making us feel so special. "