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"This is a downtown Hamilton property gem in a depressed area of town. It is conveniently located across from the conference centre. The drawback is that there are many homeless people milling about the dirty and busy streets in the immediate neighbourhood. The property itself was nicely decorated for the holiday season, staff were friendly and helpful and the place was very clean. We would return and recommend."

"It’s a great place to stay if you want more then just a bed. Even if you do play the casino it’s got great restaurants and just walking around is entertaining "

"The staff were very friendly and the area was ideal. Set in the heart of downtown, nearly everything was within walking distance, and the train station was less than a ten minute drive away. The path along the water was a huge selling feature for us. We enjoyed a daytime walk to the park with our youngest, and an evening romantic stroll as well. Breakfast was free and included. Parking was additional at $15/day which we didn't realize, but not a huge deal. Would go back again."

"Check in was handle in a very expeditious manner. Hotel is very clean. "

"Gordon on front desk was amazing. I had to find somewhere last minute to stay and I had a lot going on. Gordon problem solved, was patient and couldn't have been more professional or helpful. A little bit far to walk places for older person, but that's not the hotel's fault."

"Awesome staff"

"Love this place very clean and nice staff and great food loved the food and service "

"Good"

"Amazing amenities. "