Crowne Plaza Kitchener-Waterloo by IHG

4.0 star property
Relax by the fireplace or dive into local art nearby. Enjoy delicious meals at Aqua Lounge Restaurant and take advantage of convenient services like express check-out.

Choose dates to view prices

Photo gallery for Crowne Plaza Kitchener-Waterloo by IHG

Exterior
Meeting facility
Exterior
Exterior
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is SAR 398
SAR 468 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
105 King St E, Kitchener, ON, N2G2K8

What's nearby

  • Centre In The Square - 9 min walk
  • Kitchener Memorial Auditorium Complex - 3 min drive
  • Wilfrid Laurier University - 6 min drive
  • Bingemans - 7 min drive
  • University of Waterloo - 7 min drive

Getting around

  • Kitchener Station - 14 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 62 min drive

Restaurants

  • ‪Crabby Joe's - ‬1 min walk
  • ‪Rose Cafe - ‬1 min walk
  • ‪Coffee Culture Cage and Eatery - ‬2 min walk
  • ‪Variedad Latina Restaurant - ‬2 min walk
  • ‪The Yeti Cafe - ‬4 min walk

About this property

Crowne Plaza Kitchener-Waterloo by IHG

Upscale hotel near Centre In The Square
Located close to Kitchener-Waterloo Art Gallery and Kitchener Memorial Auditorium Complex, Crowne Plaza Kitchener-Waterloo by IHG provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. The on-site American cuisine restaurant, Aqua Lounge Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), express check-out, and multilingual staff
  • ATM/banking services, 7 meeting rooms, and a front-desk safe
  • A ballroom, luggage storage, and a porter/bellhop
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 201 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and hair dryers
  • 37-inch LED TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (CAD 12.00 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Aqua Lounge Restaurant
  • Aqua Lounge Restaurant

Things to do

  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (15005 square feet of space)
  • Meeting rooms - 7

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo by IHG Hotel
Crowne Plaza Kitchener Waterloo an IHG Hotel
Crowne Plaza Kitchener-Waterloo by IHG Kitchener
Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener

Frequently asked questions

Does Crowne Plaza Kitchener-Waterloo by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 AM.

How much does it cost to stay at Crowne Plaza Kitchener-Waterloo by IHG?

As of 22 Safar 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Kitchener-Waterloo by IHG on 23 Safar 2025 start from $125.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Kitchener-Waterloo by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Kitchener-Waterloo by IHG?

Self parking is available for CAD 12.00 per night.

What time is check-in at Crowne Plaza Kitchener-Waterloo by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Kitchener-Waterloo by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Kitchener-Waterloo by IHG located?

Located in Downtown Kitchener, this hotel is within a 10-minute walk of Kitchener-Waterloo Art Gallery and Centre In The Square. Kitchener Memorial Auditorium Complex and Wilfrid Laurier University are also within 3 mi (5 km). Kitchener Station is 14 minutes by foot.

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Crowne Plaza Kitchener-Waterloo by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 503 out of 1071 reviews
Rating 8 - Good. 299 out of 1071 reviews
Rating 6 - Okay. 137 out of 1071 reviews
Rating 4 - Poor. 55 out of 1071 reviews
Rating 2 - Terrible. 77 out of 1071 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne Plaza is conveniently located and reasonably priced
Stayed 1 night in Feb 2025

10/10 Excellent

FAM1

Liked: Staff & service, amenities, property conditions & facilities
Service was excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i had a loved one in the hospital Crowne Plaza was extremely helpful and pleasant. I highly recommend this hotel.
Stayed 1 night in Feb 2025

8/10 Good

charles

Liked: Staff & service, amenities, property conditions & facilities
Great visit Great hotel Great location for me
Stayed 6 nights in Dec 2024

10/10 Excellent

travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Kitchener!!
Stayed 1 night in Jan 2025

10/10 Excellent

Antihero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the approachability of the staff
Stayed 7 nights in Jan 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with lots of amenities close by
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place
Stayed 1 night in Jan 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff & super nice hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Great!
Stayed 1 night in Feb 2025

10/10 Excellent

YODIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience, actually I recommend it to anyone who need accommodation in kitchener.
Stayed 4 nights in Dec 2024

10/10 Excellent

KENNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quiet, clean with comfy bedding and great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Tamara

Liked: Amenities
Nice ambience, comfortable room and helpful staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to and within walking distance of Circle in the Square venue.
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with the room and the staff were so friendly and helpful. I was very happy that the restaurant had vegan options for dinner. Tho i was a sad they didnt have anything i could eat for breakfast. I would definitely stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while discovering Kitchener / Waterloo!!
Stayed 1 night in Nov 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Only thing I would say is bowling and games is an extra cost: should advertise that.
Stayed 1 night in Jan 2025

6/10 Okay

Krista

Liked: Staff & service, property conditions & facilities
I have stayed here a number of times due to the convenient location and reasonable pricing. Sadly the last couple of times the rooms weren't very clean (hair in the shower, broken toilet paper holder and dirty bathroom floor) and it was incredibly noisy in the hallways since they serve sports teams. I do like the little touches like infused water in the lobby and friendly people at the front desk.
Stayed 1 night in Jan 2025

8/10 Good

Jorin

Liked: Cleanliness, amenities, property conditions & facilities
Good location, decent price, staff did their job.
Stayed 2 nights in Dec 2024

6/10 Okay

Adib

Liked: Cleanliness, staff & service
Fun for a few days
Stayed 1 night in Jan 2025

10/10 Excellent

Bette-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ulysses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and helpful staff, clean and cozy rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Panagiota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jan 2025