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"The room looked nothing like on the website. The bathroom extractor fan was noisy and wouldn’t turn off No staff to ask to change room "

"We saw harldy any staff. Computer check in. "

"Friendly lady at the reception. Problems with PIN code based access that they change during your stay, and don’t inform about the new code so you can not get in during unmanned hours of the reception (which is all the time almost). Could not call number provided because of non-mobile roaming blocking the only option to get help. If implementing a PIN based access system, it must work so the code can not be changed until all current guests have been CONFIRMED to have been informed. They should...

"Well situated near shops, restaurants and supermarkets The hotel was being renovated, which is why it left 3-4 stars. The room was fine., vegan breakfast items were available. Staff friendly and helpful. I would stay here again"

"We stayed in two rooms as the first one was at the end of the corridor and you got disturbed by people using the stairs which were right on the other side of the wall. It was obvious the rooms were in older buildings which meant you could hear the other guests in corridor. There was no kettle or tea/coffee things in the room something I would expect 4 star accomodation to have. Reception did lend us a kettle once we mentioned this. The restaurant serves excellent food at a 4 star accomodation...