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"Overall the service was great. I think the property could be tidied up more in the rooms but they were prompt and responsive."

"Absolutely loved our few days here. Off season so it was quiet and at times the staff outnumbered us 3 to 1. They were unfailingly friendly, and everyone customer-facing spoke at least basic tourist English which I didn't expect but which was welcome - despite our best efforts for months, our Vietnamese is pitiful! A few staff spoke very good English, too. Super clean facilities that are so much nicer than photos indicate. We stayed in one of the bungalows which was spacious. Comfy beds as well as porch furniture, which made it easy to spend ages staring at the waves. Good AC and showers (water didn't get too hot tho). The water and beach were both clean and pleasantly sandy - baffled by the comments saying the beach is rocky underfoot. Surf was a little too strong for us to want to swim (did in the pool, which was clean though a bit odd without consistent depth). The tide and wind kept bringing in some plastic trash, which we gathered on beach walks because why not? Apparently the bar at the other end of the beach will give you free beer in exchange for collected beach rubbish if that motivates you. Food was EXCELLENT. For sure geared to Vietnamese taste but they did have western options if you got tired of the crazy fresh seafood and perfect noodles :) no breakfast buffet while we were there as not enough guests, but plenty of options cooked to order. Genuinely considered changing the rest of our travel plans just so we could stay here longer. Highly recommended! "

"Our room was spacious and great interior, beyond our expectation for the price. The staff were polite. We loved the convenient location, the cafe shops and restaurants were around, beautiful sandy beach was just across the street. We'll definitely come back."

"Hotel staff went above and beyond to ensure I had everything I needed. Room service meal was delicious and quick. Spa staff were wonderful and the service was very well priced given the quality experience. Breakfast service was high quality with more than enough options. "

"4 nights in a private pool beach villa, just steps from the sand and beach bar has convinced us to seek out more Zannier properties. Chic and beautiful environments, quiet luxury with a bit of local flair made the moments indoors special, and only to be surpassed by exploring the vast and spectacular hillside, beach and rice paddy natural preserve. Well done to all the staff, chefs, therapists. We look forward to visiting Bai San Ho again! "

"Nhân viên từ lễ Tân đến phục vụ rất là lịch và tận tình. Definitely will be back next time."

"Staffs were attentive, helpful Location was excellent. Hotel was new and very clean "

"We had a wonderful stay. The family room was perfect and offered plenty of space for our family of four. We especially loved that there were two bathrooms. The rooms are beautiful and very reasonably priced. The rooftop pool was a major highlight with incredible views of the city and beach. It’s an easy walk to the beach and there are numerous restaurants near the hotel. We would love to stay here again in the future."

"Wow what a resort! This location has everything you need to have a great experience and vacation!"