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"Overall rating, is a 4.5 not a 5! They need phones in the room period!!! I shouldn’t have to get out of my room and take the elevator to speak to reception about towels, heat or etc. it’s really annoying to get out of your room for help or assistance! Other than that , an exceptional hotel to stay! Helen is really helpful at the hotel!! Just keep a phone in the room or a text service on the iPad which is provided in each room!!"

"We had 2 adjoining rooms, which was great for family stay. Both rooms were clean and comfortable. Air conditioning in one of the rooms did not work properly, it was very cold first even when we tried to change the temperature, it made no difference. The hotel reception was very helpful and turned the cooling off, however, it was way too warm then, and even when we tried to put temperature to 19, it was still going up as high as 25 degrees. We had to sleep with windows open. Other than that everything was great. There’s a metro nearby that takes you to the central station within few minutes so it was very easy to get around the city."

"Was a nice place with easy access to Amsterdam using the metro "

"Great location, very happy with the stay and staff. "

"The spa room was perfect. Lovely and quiet. The buffet breakfast was lovely too…although I do enjoy baked beans with my sausage..egg and bacon lol..not a complaint..just missed those at the buffet breakfast 😊😉. Staff were super friendly. I’d recommend this hotel to my friends and family. Amsterdam central is easily accessible with the train station so close to the hotel. "

"Excellent all around. "

"Nice room. Friendly staff. Lots of amenities included with the room such as the toiletries, complimentary water bottle. Would definitely recommend. "

"Excellent "

"Nice staff and clean spaces"