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"My siblings and I had a pleasant stay at Mitsis Rinela. The rooms were extremely comfortable, clean, and the staff were very helpful and accommodating. The restaurants had a wide variety of food to choose from, and there was entertainment on every night we were there. Definitely a hotel to stay at during a visit to Heraklion."

"It was one of the best all inclusive experience. We booked a room with private pool looking at the beach, not sure whether I get similar views anywhere around. Staffs were patient especially animation team were fantastic and the way they take care our children as their own. We booked in early April, their water parks were not open till April 5th which was disappointing but they kindly arranged a free visit to nearby waterpark for free. Only advice is book in May/June when the adventure clubs are fully open. "

"the service at this property is the best i’ve ever seen anywhere! it’s worth every penny. the food was so good, amenities and exceptional staff. can’t wait to come back. "

"Gorgeous property with excellent views and great service. Very quiet "

"Fabulous resort. Great service, facilities and food selection. Will be back."

"Great hotel with lots of dining options and a great all inclusive package "

"Lovely hotel, main pool quite busy but the private beach was amazing with great beach bar and chilled music. We avoided the buffet and had incredible food at both the Cretan restaurant for breakfast and dinner and the Italian for dinner. Charming staff, just needs a minor rethink in bathroom as shower was narrow due to placement of soap holder. Overall a fantastic experience and would highly recommend and return "

"Loved the private pool and attractive landscaping. Gal at reception was a complete delight and very helpful during our stay. Food wasn't fabulous quality but the buffet selection was tremendous. Walkable distance to town, maybe 15-20 mins "

"The hotel complex was well maintained with clean and clear pathways. The buildings and rooms were modern though showed some signs of wear and tear, but all facilities worked to the level expected. Our room was lovely, actually a suite, with a personal pool which was wonderful. Food options were plentiful and varied at both breakfast and dinner. Staff were all polite and helpful and friendly."