Novotel Singapore Clarke Quay

4.5 star property
Luxury Singapore hotel in Downtown Singapore with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Singapore Clarke Quay

Outdoor pool, open 6:30 AM to 9:00 PM, free cabanas, sun loungers
Front of property - evening/night
Exterior
Exterior
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking included
    Parking included
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Breakfast available
    Breakfast available
  • Bar
    Bar

Room options

Similar properties

About the neighborhood

Map
177a River Valley Road, Singapore, 179031

What's nearby

  • Raffles Place - 14 min walk - 1.2 km
  • Bugis Street Shopping District - 14 min walk - 1.2 km
  • Merlion - 16 min walk - 1.4 km
  • Orchard Road - 3 min drive - 2.7 km
  • Marina Bay Sands Casino - 5 min drive - 3.5 km

Getting around

  • Fort Canning MRT station - 2 min walk
  • JB Sentral - 25 min drive
  • Seletar Airport (XSP) - 23 min drive

Restaurants

  • ‪Saizeriya Ristorante E Caffe - ‬3 min walk
  • ‪Cuba Libre - ‬1 min walk
  • ‪Violet Oon Satay Bar & Grill - ‬1 min walk
  • ‪East Treasure Chinese Restaurant - ‬1 min walk
  • ‪Paulaner Singapore Clarke Quay - ‬1 min walk

About this property

Novotel Singapore Clarke Quay

Luxury family-friendly hotel near Bugis Street Shopping District
Close to Raffles Place and Merlion, Novotel Singapore Clarke Quay provides an airport shuttle, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna. The on-site restaurant, The Square Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • An outdoor pool with free cabanas and sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), a front-desk safe, and a 24-hour front desk
Room features
All 403 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hair dryers
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Airport shuttle available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: SGD 29 per person
  • 1 restaurant
  • 1 poolside bar
  • 24-hour room service

Restaurants on site

  • The Square Restaurant
  • DRAGON PHOENIX

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms - 9

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch Smart TV
  • Pay movies

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guestroom balconies at this property are locked on arrival and may be unlocked only on request. Guests may be required to sign a disclaimer prior to access to guestroom balconies being granted, particularly for families traveling with children.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 29 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Clarke Quay Novotel Singapore
Novotel Clarke
Novotel Clarke Quay
Novotel Clarke Quay Hotel
Novotel Clarke Quay Hotel Singapore
Novotel Quay Clarke Singapore
Novotel Singapore
Novotel Singapore Clarke Quay
Singapore Novotel
Singapore Novotel Clarke Quay
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Singapore Clarke Quay Hotel
Novotel Clarke Quay Singapore
Novotel Singapore Clarke Quay Hotel
Novotel Singapore Clarke Quay Singapore
Novotel Singapore Clarke Quay Hotel Singapore

Frequently asked questions

Does Novotel Singapore Clarke Quay have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM–9:00 PM.

Is Novotel Singapore Clarke Quay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Singapore Clarke Quay?

Self parking is free at this property.

What time is check-in at Novotel Singapore Clarke Quay?

Check-in begins at 2:00 PM.

What time is check-out at Novotel Singapore Clarke Quay?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Singapore Clarke Quay located?

This family-friendly Singapore hotel is located in the entertainment district, within a 15-minute walk of Fort Canning Park, Raffles Place, and Bugis Street Shopping District. Orchard Road and Merlion are also within 1 mi (2 km). Fort Canning MRT station is only a 2-minute walk and Clarke Quay Station is 6 minutes.

Novotel Singapore Clarke Quay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 392 out of 1000 reviews" "
Rating 8 - Good. 448 out of 1000 reviews" "
Rating 6 - Okay. 102 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Singapore Sling
Excellent stay at the Novotel Clark Quay. Such a handy location. You have the Metro behind the hotel. Walk across the road and you have your choice of over 30 restaurants & bars. But be warned, many don't open before 5pm. So make sure you book breakfast at the hotel. You can do a river cruise and see some of the sights by water. If walking is your thing, then straight out of the hotel and you can do an amazing walk along the river side, amazing photo opportunities along the way & Raffles is not far off the track in case you feel you deserve that famous Singapore Sling.
Stayed 5 nights in Feb 2020

6/10 Okay

Kim

Business traveler
Liked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the hotel whilst attending a conference hosted there. Clean rooms, lovely staff, but the building is showing it’s age in places. Good size swimming pool with plenty of space around.
Stayed 4 nights in Feb 2020

8/10 Good

RL, Hong Kong

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Novotel Clarke Quay is located in a very nice and quiet area which is close to the cruise port and many good restaurants nearby. It is quite a chilled area to visit especially in the evening! The room itself is spacious but a bit old though.
Stayed 2 nights in Jan 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent & well-rounded business & family hotel
Our stay as a group of 5 and business experience was overall very positive and we would happily recommend Novotel Clarke Quay hotel (one of our members also already had a meeting a few years ago and enjoyed the experience and business facilities again). It is also in a great location, quite central and close to a walkable and lively area by the river.
Stayed 3 nights in Jan 2020

6/10 Okay

Ysmael

Traveled with group
Disliked: Staff & service
r No personnels
The front desk were not friendly. They seems to hate visitors, it shows on their faces. When you asked some questions, the usual answers were I don’t know or we do not provide such service.
Stayed 4 nights in Jan 2020

8/10 Good

ZEB, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right next to Clarke Quay and a short walk to the MRT station and Fort Canning
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Stayed 4 nights in Jan 2020

8/10 Good

Moe, Dhahran, Saudi Arabia

Liked: Cleanliness, staff & service, amenities
Good hotel, with excellent location. Rooms are clean and spacious, and the staff were very helpful. The building is quite old thought.
Stayed 2 nights in Jan 2020

10/10 Excellent

Peter, Honolulu, Hawaii

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 4 star hotel, will be back again. It is conveniently located near the MRT and within walking distance to hundreds of restaurants.
Stayed 1 night in Jan 2020

2/10 Terrible

E.G

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bed, dirty towline, dirty floor and everything is dirty. I even went to the hospital because i got an a bad infection which made my skin bleed all bc of the dirty bed sheet.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

2/10 Terrible

Jo-Anne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theft out of safe - No help from Novotel
Disappointing - my safety box was broken into by a staff member or someone with a key to get in, and nobody will help me. I expected more from Novotel. Not only was the hotel sub standard, they promote crime. I have been promised the name of the person that opened my safe but am now hearing every excuse under the sun. I did not expect my experience of Singapore to be filled with such disgust. Don’t do it to yourself - rather choose another country. If it must be Singapore, choose another hotel and watch your belongings
Stayed 2 nights in Jan 2020

10/10 Excellent

Andy, Dallas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Clarke Quay is great for food and relaxed social scene.
Stayed 3 nights in Jan 2020

10/10 Excellent

Elizabeth, Wollongong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - close to the MRT and Clarke Quay. Everything is within walking distance. Buffet breakfast has lots of choices. Comfortable beds. Complimentary bottles of water. Only issue: no rack or place in room to hang any hand washing.
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I like about the hotel is location. Hotel room need an upgrades.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2020

6/10 Okay

Ana, Sydney

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pool area terrible and no service (food or beverage). Pillows uncomfortable and rooms dirty inareas. Some staff not helpful at all.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 4 nights in Jan 2020

6/10 Okay

Ariam

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
I had to remind reception to get my luggage to the room.
Stayed 1 night in Jan 2020