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Mandarin Oriental, Singapore

5.0 star property
Luxury hotel with 5 restaurants connected to a shopping center in Singapore

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Photo gallery for Mandarin Oriental, Singapore

Outdoor pool, pool umbrellas, sun loungers
Premier Room, Balcony | Balcony
2 bars/lounges, cocktail bar
5 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • Bar
The current price is SAR 1,600
SAR 1,966 total
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2023
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2023
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony, Sea View

Suite, Balcony, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Suite, Balcony, Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2023
  • 53 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premier Suite, 2 Bedrooms (Marina Bay, King and Twin)

Premium bedding, minibar, in-room safe, individually decorated

Premier Suite, 2 Bedrooms (Marina Bay, King and Twin)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 96 sq m
  • Marina view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite (Family Theme)

Family Suite (Family Theme) | Living room | 60-inch LCD TV with digital channels, TV, MP3 dock

Family Suite (Family Theme)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 82 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Balcony (Residential)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Balcony (Residential)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 133 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Twin Room, Sea View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2023
Premium bedding
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Sea View

Room, 1 King Bed with Sofa bed, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed with Sofa bed, Sea View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2023
Premium bedding
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Balcony

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room, Balcony

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2023
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2023
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room (Marina Bay View)

Premium bedding, minibar, in-room safe, individually decorated

Club Twin Room (Marina Bay View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 34 sq m
  • Marina view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite

60-inch LCD TV with digital channels, TV, MP3 dock

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 178 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, Balcony

Premium bedding, minibar, in-room safe, individually decorated

Premier Room, Balcony

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2023
  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Accessible, Balcony

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, Accessible, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2023
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Balcony (Marina Bay)

Suite, Balcony (Marina Bay) | Living room | 60-inch LCD TV with digital channels, TV, MP3 dock

Suite, Balcony (Marina Bay)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 62 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 3 Bedrooms, Balcony (Residential)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 3 Bedrooms, Balcony (Residential)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 192 sq m
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Suite, 4 Bedrooms, Balcony (Residential)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 4 Bedrooms, Balcony (Residential)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 301 sq m
  • City view
  • Sleeps 12
  • 3 King Beds and 2 Twin Beds

View all photos for Family Suite

60-inch LCD TV with digital channels, TV, MP3 dock

Family Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Balcony (Residential)

60-inch LCD TV with digital channels, TV, MP3 dock

Suite, Balcony (Residential)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Marina Bay View)

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed (Marina Bay View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 33 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite (Marina Bay)

View from room

Premier Suite (Marina Bay)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2023
Premium bedding
  • 68 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 2 Twin Beds, Balcony (Marina Bay )

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2023
Premium bedding
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2023
Premium bedding
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Marina Bay View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Marina Bay View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 33 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Premier Suite, 2 Bedrooms

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2023
  • 128 sq m
  • City view
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, minibar, in-room safe, individually decorated

Premier Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2023
  • 95 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Twin Room, Bay View (Marina Bay View)

Premium bedding, minibar, in-room safe, individually decorated

Twin Room, Bay View (Marina Bay View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2023
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 3 Bedrooms

60-inch LCD TV with digital channels, TV, MP3 dock

Presidential Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 246 sq m
  • Marina view
  • Sleeps 7
  • 3 King Beds

View all photos for Royal Penthouse, 4 Bedrooms (Marina Bay)

Royal Penthouse, 4 Bedrooms (Marina Bay) | Living room | 60-inch LCD TV with digital channels, TV, MP3 dock

Royal Penthouse, 4 Bedrooms (Marina Bay)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 393 sq m
  • Marina view
  • Sleeps 10
  • 5 King Beds

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includes taxes & fees
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About the neighborhood

Map
5 Raffles Avenue Marina Square, Singapore, 039797

What's nearby

  • Merlion - 9 min walk
  • Marina Bay Street Circuit - 11 min walk
  • Marina Bay Sands Skypark - 12 min walk
  • Gardens by the Bay - 12 min walk
  • Marina Bay Sands Casino - 14 min walk

Getting around

  • Esplanade Station - 9 min walk
  • JB Sentral - 27 min drive
  • Singapore Changi Airport (SIN) - 24 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬7 min walk
  • ‪Morton's, the Steakhouse - ‬1 min walk
  • ‪Kai Garden 嘉苑 - ‬1 min walk
  • ‪Hong Kong Zai House of Dim Sum - ‬5 min walk
  • ‪Collin's - ‬1 min walk

About this property

Mandarin Oriental, Singapore

Luxury hotel revitalized in 2023 and located near Bugis Street Shopping District
A short walk from Marina Bay Sands Casino and Marina Bay Sands Skypark, Mandarin Oriental, Singapore provides a poolside bar, a coffee shop/cafe, and a garden. Indulge in aromatherapy, a manicure/pedicure, and a body treatment at The Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with in-room WiFi (surcharge), with speed of 50+ Mbps, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and an electric car charging station
  • Express check-out, babysitting (surcharge), and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 510 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate tubs/showers
  • 60-inch LCD TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Mandarin Oriental, Singapore is listed in the 2021 Travel + Leisure 500.

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Malay, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (SGD 8 per night), Free wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (SGD 8 per 24-hour period), Wired Internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 43.16 for adults and SGD 21.58 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Embu
  • Dolce Vita
  • Cherry Garden
  • Morton's
  • MO Bar

Things to do

  • Bike parking
  • Bike storage
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space (6448 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • High pile carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - September 2023
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 60-inch LCD TV
  • Cable/satellite channels
  • MP3 dock
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a smart-casual dress code for all Oriental Club bookings using the Club Lounge. Children under 12 are not permitted in the Club Lounge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 43.16 for adults and SGD 21.58 for children
  • Fee for in-room wireless internet: SGD 8 per night (rates may vary)
  • Fee for wireless internet in public areas: SGD 8 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: SGD 8 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Mandarin Oriental Hotel
Mandarin Oriental Hotel Singapore
Mandarin Oriental Singapore
Singapore Mandarin Oriental
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Mandarin Oriental Singapore Hotel
Mandarin Oriental

Frequently asked questions

Does Mandarin Oriental, Singapore have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mandarin Oriental, Singapore pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mandarin Oriental, Singapore?

Self parking is free at this property.

What time is check-in at Mandarin Oriental, Singapore?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Singapore?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mandarin Oriental, Singapore located?

Located in Marina Bay, this luxury hotel is within a 10-minute walk of Marina Square, Singapore Flyer, and Merlion. Marina Bay Sands Skypark and Gardens by the Bay are also within 15 minutes. Esplanade Station is 9 minutes by foot and Promena Station is 10 minutes.

Mandarin Oriental, Singapore Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 109 out of 142 reviews
Rating 8 - Good. 24 out of 142 reviews
Rating 6 - Okay. 7 out of 142 reviews
Rating 4 - Poor. 2 out of 142 reviews
Rating 2 - Terrible. 0 out of 142 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terri, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby was beautiful
Stayed 3 nights in Jan 2025

6/10 Okay

Ricardo

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Very attentive bell hop and good service. Phone in the room never worked so no room service, addl coffee or concierge. A bit disappointed after several years of good service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is absolutely beautiful and the Diptyque toiletries were a wonderful bonus. The staff is beyond lovely. We only had one hiccup where the concierge gave us bad information causing us to sadly miss a trip to the Marina Sands Observation deck. Otherwise everything was perfect.
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very good all around !
Stayed 2 nights in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff who are very helpful. Rooms very well appointed and beds very comfortable
Stayed 2 nights in Jan 2025

8/10 Good

baris

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the restaurant.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lauren

Stayed 4 nights in Jan 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to sights
Stayed 2 nights in Jan 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb ambience, professional and helpful staff Beautiful spacious and well equipped spotless rooms The only minor problem was the wait at check in and out. Staff constantly on the phones
Stayed 2 nights in Jan 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard, Mascot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jerry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool and dining area were great
Stayed 3 nights in Dec 2024

10/10 Excellent

Dorris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice, customer service was good and the amenities were out of this world.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chamal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very supportive and professional
Stayed 5 nights in Dec 2024

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property much improved by recent full refurbishment. Very convenient for Marina bay eating and shopping. Close to City Hall mtr station. Staff are simply superb, welcoming and going the extra mile to meet requests.
Stayed 12 nights in Oct 2024

10/10 Excellent

Kazuki, Honolulu

Stayed 5 nights in Sep 2024

10/10 Excellent

James

Stayed 4 nights in Oct 2024

10/10 Excellent

Mohamed

Stayed 6 nights in Sep 2024

8/10 Good

MISS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but not as good as it could of been
The hotel is spotless and the staff are so friendly and amazing. We loved our room (1535) and we had an early check in which was appreciated. We ate in the hotel and although expensive the food was perfect. Our only complaint was that an event was held on the Thursday evening, the pool was closed at 8pm (usually open till 10) and we felt that the residents were not given the attention we had previously received. We ordered room service and the food was below standard, we left half of it. We had no notice of the event and the loud music went on until 1am keeping us awake. The only other touches we would have liked is a heated towel rail for drying swimwear. In checkout we checked our bill and found charges that weren't ours on it, they were removed straight away but make sure you check as ours totalled $200 for breakfasts for a family. There is also building works over the road which we weren't informed of. Overall it's a lovely hotel but let down by communication and when they have events on.
Room view
Pool night view
Stayed 4 nights in Oct 2024

10/10 Excellent

MAGDALENA

Liked: Cleanliness, staff & service, property conditions & facilities
MO hotels standards always deliver unique experience
Stayed 1 night in Sep 2024

4/10 Poor

Edward

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel 30 years old and not updated.
Stayed 4 nights in Sep 2024

8/10 Good

Samuel

Stayed 2 nights in Sep 2024

10/10 Excellent

Tae Young

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was magnificent. Lovely property, impeccable service . The breakfast buffet is outstanding. Overall a perfect experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maryorie

Stayed 5 nights in Aug 2024