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"The walk to the hotel from the Kusatsu bus station is not a mere 8-10mins or so, esp with luggage in tow and that it’s a bit steep to get to this hotel. Definitely not for older folks!! Didnt like that we also couldnt prearrange for taxi service ahead of time on our way back to Tokyo as we did not want to catch the bus again. One staff seemed a bit uncertain and hesitant about it, so left a bit disappointed. Food was wonderful though, for both breakfast and dinner. The use the local ingredients...

"The Hotel has a amazing history of how long it been around since 19 century. The staff were amazing with theirs hospitality as well explanation on the ways that the Hotel is setup and how to get around the Hotel."

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"Very closed to the bus station, which was about 5 mins walk. The hotel is building with old architecture, but with modern updates. It was an easy check-in process. Our room was really nice and spacious. The room was clean, but my blank had a small stain on the blanket. The wifi is really good. There is a public onsen on the lower floor for guests to enjoy. We reserved a 45 mins private onsen for 3200 yen. It was well worth it! The room was roomy and clean. It has a private shower and bathroom....

"Good location, close to the yubatake. Hotel is modern, looks new and clean, however did find mould on the shower floor. Meals not a strong suit. Great stay overall."

"One of the best place to experience outdoor onsen at 1800m up in the mountain. Not a lot to do outside winter season if you do not drive. The surrounding is beautiful and an hour drive away from the Snow Monkey Park."

"Nice rooms, good transportation, friendly staff "

"It was a relaxing and comfortable stay. Hotel staff were all very helpful and friendly. The hotel lobby has a welcoming and warm fireplace, it was perfect on a cold day. The room was very clean and spacious. If I have to be picky, then there was only a small sofa which very tightly fit two persons. There is a balcony where there are lawn chairs. It was too cold to sit outside. The hotel has separated buildings so to go from your room to the restaurant or lobby or spa, you have to walk outside...