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"Room I stayed had beautiful view of ski resort, but it was very quiet, also how they arranged the bathroom and toilet and wash basins was very nice to shared by two persons and with privacy. Also hotel offered very nice public bath, which I would like to recommand very highly. However, choice of food could of been wider, but all and all this place was alot better located and offed better food than other hotels I stayed at Karuizawa before."

"I’ve stayed here several times, it’s always very relaxing and enjoyable. Their service is impeccable, as always. And that‘s why I keep coming back."

"Very good hotel"

"Close to JR station and outlet mall. "

"Not sure where the -ve reviews are coming from but we absolutely had a good stay here. It's not right next to the train station but close enough, 5 min walk. There is shuttle service provided to the train station (outlet) and the ski centre. For those driving EV, there is charging available."

"Great hotel Super nice crew recomended"

"清潔感あって良かったです。"

"The hotel staff was friendly and checkin and checkout was smooth. The Onsen(hot spring) was good and very relaxing. The buffet breakfast was great. "

"The room design is awesome and we would like to stay again. The location is also good, we could walk shopping street and sightseeing sites."