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"Lovely hotel with nice view of the river and Gifu castle high up on the hill. It is in a good location for our out of town side trips. We would stay here again. "

"Very nice"

"I stayed in a room with two large beds and one extra portable bed to accommodate three people. The room is quite spacious and in good condition. The rest room is clean, with a bath tub and in good condition. The staff is friendly and helpful. A family mart is right next to the hotel. The hotel is very close to JR and Metisu Station. The hotel is also close to several bus stops. My stay in this hotel is pleasant; highly recommend this to visitors with family if you could get the big rooms. "

"Front desk staff excellent service "

"The stores were all closed when we arrived on a Tuesday but the hotel was lovely and the staff were wonderful. The good was very good and the outdoor bath was heavenly. "

"Everything is good except for on-site parking. It seem to be under some long term repair/maintenace. Hence parking is in Central Park mall, on block away. Abt 5min walk."

"Stayed here twice on our 24 day trip to Japan,at the beginning as it's about 300 M from the train station and at the end of our holiday for the same reason.The hotel is primarily for business men for short stays but good for a few days to explore the local area.The rooms we booked were not too small, clean and in good condition.The bathroom was very small but was expected in Japan.Breakfast was a mixture of everything from rice to bacon and was good.We did enjoy our stay here and would use this hotel again in the future."

"This hotel was a great surprise in a sort of out of the way location. It is a fabulous destination hotel, with an historic tea house and a historic castle in close walking distance. Can’t say enough about the excellent service, gorgeous decor, and tasty food."

"I usually don't review hotels but Nishitetsu Hotel Croom exceeded my expectations. The property is located conventiently next to Hisayaodori station, with the station entrance on the corner of the block. Front desk staff speak english, making check in easy. I booked a double room non smoking with rainhead shower. The room itself is very spacious by Japan standards, with a great open layout that can easily accomodate 2 people. The toilet and shower are in seperate rooms which I prefer. The power sockets have enough space to fit a travel adaper plug (unlike other hotels I've stayed at) and most of the room lights are controllable via the panel next to the bed. The tv offers on demand (paid) movies, facility information (Laundry status etc), and area information. On arrival, there were bottles of water in the room which I appreciate. The hotel has a public bath which is nice but I didn't end up using. There is a 7 Eleven also conventietly located next door. My only critiques are the floor being a little stained (but otherwise the room was very clean), not much space in front of the toilet, the washing machines frequently being unavailable due to use by other customers (wash/dry cycle takes 2 hours, 4 machines for both genders, 2 for exclusively for female), and the bed side table and bin being a little small. Check out is easy with a self serve machine. I will definitely be staying here again next time I am in Nagoya. Thanks."