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Grand Mercure Ise-shima Resort & Spa

4.0 star property
Hotel with free parking, near Shima Spain Village

Choose dates to view prices

Photo gallery for Grand Mercure Ise-shima Resort & Spa

In-room safe, blackout drapes, free WiFi, bed sheets
Spa
Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style) | In-room safe, blackout drapes, free WiFi, bed sheets
Combined shower/tub, free toiletries, hair dryer, slippers
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is SAR 245
SAR 297 total
includes taxes & fees
21 Apr - 22 Apr

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • 33 sq m
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

Superior Room, 3 Twin Beds, Non Smoking, Ocean View (High Floor)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • Sleeps 8
  • 3 Twin Beds

View all photos for Superior Room, Multiple Beds, Ocean View

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • 72 sq m
  • Mountain view
  • Sleeps 9
  • 2 Twin Beds and 4 Twin Futons

View all photos for Classic Room, Multiple Beds, Sea View (Japanese Western Style)

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Multiple Beds, Sea View (Japanese Western Style)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • Sleeps 8
  • 4 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Oceanview

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Oceanview

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room, 2 Twin Beds, Sea View (Hollywood Twin)

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Sea View (Hollywood Twin)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 7
  • 2 Twin Beds and 3 Twin Futons

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain View

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • 33 sq m
  • Mountain view
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed

Superior Room, 3 Twin Beds, Non Smoking, Mountain View (High Floor)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • Sleeps 8
  • 3 Twin Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • 36 sq m
  • Mountain view
  • Sleeps 6
  • 3 Twin Beds

Classic Room, 2 Twin Beds, Sea View (High Floor)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds, Ocean View

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, 3 Twin Beds, Ocean View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 5
  • 3 Twin Beds

About the neighborhood

Map
939-6 Aza-Kasatori, Matoya, Isobe-cho, Shima, Mie-ken, 517-0295

Getting around

  • Ugata Station - 11 min drive
  • Chubu Centrair Intl. Airport (NGO) - 148 min drive

Restaurants

  • ‪はま寿司 167号志摩店 - ‬8 min drive
  • ‪カフェ ミ カサ - ‬3 min drive
  • ‪らんぷ志摩店 - ‬9 min drive
  • ‪チィコチィコ - ‬3 min drive
  • ‪なかしん - ‬9 min drive

About this property

Grand Mercure Ise-shima Resort & Spa

Upscale hotel near Shima Spain Village
Located close to Yokoyama Observatory and Ise-Shima National Park, Grand Mercure Ise-shima Resort & Spa provides an indoor public bath (no minerals), shopping on site, and 2 bars. Be sure to enjoy a meal at ビュッフェ会場「DINING -Le Sensor, the on-site buffet restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • An electric car charging station, a banquet hall, and a vending machine
Room features
All 372 rooms have comforts such as free WiFi and safes.
More amenities include:
  • Changing tables and children's dinnerware
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

All inclusive details

All-inclusive room rates at Grand Mercure Ise-shima Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

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Reception

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  • Free WiFi
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8.6 out of 10, Excellent, 1,001 reviews
The price is SAR 208
SAR 252 total
includes taxes & fees
6 Apr - 7 Apr
Quintessa Hotel Iseshima

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 3:00 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • ONSEN LOUNGE
  • THE LOUNGE
  • ビュッフェ会場「DINING -Le Sensor

Things to do

  • Children's pool
  • Hot springs
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's pool
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator (35 inch wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ise-Shima Royal Hotel
Ise-Shima Royal
Hotel Resorts ISE-SHIMA
Resorts ISE-SHIMA
Ise Shima Royal Hotel
Hotel Resorts ISE SHIMA
Mercure Ise Shima & Spa Shima
Grand Mercure Ise shima Resort Spa
Grand Mercure Ise-shima Resort & Spa Hotel
Grand Mercure Ise-shima Resort & Spa Shima
Grand Mercure Ise-shima Resort & Spa Hotel Shima

Frequently asked questions

Does Grand Mercure Ise-shima Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Grand Mercure Ise-shima Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Ise-shima Resort & Spa?

Self parking is free at this property.

What time is check-in at Grand Mercure Ise-shima Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Mercure Ise-shima Resort & Spa?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Ise-shima Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Ise-shima Resort & Spa located?

Situated in Shima, this hotel is 1 mi (1.6 km) from Shima Spain Village and within 6 mi (10 km) of Yokoyama Observatory and Ago Bay. Mikimoto Pearl Island and Toba Aquarium are also within 12 mi (20 km).

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Grand Mercure Ise-shima Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 325 reviews
Rating 8 - Good. 130 out of 325 reviews
Rating 6 - Okay. 78 out of 325 reviews
Rating 4 - Poor. 23 out of 325 reviews
Rating 2 - Terrible. 12 out of 325 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Chun Kin

Liked: Cleanliness, staff & service
such a great located in beautiful mountain and in front of a cross river bridge
Stayed 2 nights in Mar 2023

8/10 Good

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Feb 2025

10/10 Excellent

Tonnii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Comfortable stay. There is free shuttle service from ugata station, you need to book it with the hotel via phone. There is a big hall for breakfast with plenty of choices for Japanese n Western menu.
Stayed 1 night in Dec 2022

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
とにかく、ごはんが素晴らしかったです。 あと、オールインクリーシブなので、気分的にも楽です。loungeも何度も利用しました。 staffも素敵です。
Stayed 1 night in Mar 2025

6/10 Okay

TAKEO

Liked: Staff & service, amenities, property conditions & facilities
オールインクルーシブで良かった。
Stayed 1 night in Mar 2025

8/10 Good

????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で、高級感があった。バイキングも美味しかった。ただ部屋のエアコンの温度調整が出来ず暑かったのと、上の階や隣の部屋の物音がかなり響いて聞こえた。
Stayed 1 night in Mar 2025

4/10 Poor

TSUKASA

Disliked: Staff & service, amenities, property conditions & facilities
エレベーターが何分も来ないし来ても満員のため、7階だったが半分以上階段を使わざるをえなかった。3台稼働の割にとにかく来ない印象。 部屋の布団を格納している棚が塗装も剥げていて取手も取れたままでがっかりするので直しておいて欲しい。 またエアコンも個別の温度調整が出来ず暑い夜を過ごした。個別調整出来るエアコンにして欲しい。 食事はビュッフェであり種類は少な目、すぐ無くなる上に1箇所しか取る場所が無いためストレスは溜まる。特に時間による人数制限も無いためカオス。食事の時間はある程度組数を定めて分散した方がいいと思った。 スタッフとサービスについて、食器を下げるときに従業員が横から無言で持っていった挙句にコップを振りながら去っていった。飲み物の残りが客に掛かっていたらどうするつもりだったのか。 挨拶をしてくれる従業員の人もおられ、外れを引きまくった結果かもしれないが、価格の割にいろいろ残念な気持ちにはなった。 ラウンジは良かったです。
Stayed 1 night in Mar 2025

10/10 Excellent

Takaaki

Liked: Staff & service, amenities, property conditions & facilities
改装されたのかエントランスが凄く素敵でした。 和室の部屋が少し残念でしたが…
Stayed 2 nights in Mar 2025

6/10 Okay

???

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

HAZUKI

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
サービスはよく笑顔も素敵な方が多いが、エレベーターがなかなか来ない。もう一台増やしたり、時間帯によって上り下り専用等してみてはどうかなと思った。またバイキングが混み合いすぎてなかなか取りに行きづらい環境だった。料理の提供する場所を二カ所に分けるなどもう少し工夫しても良いのかなと思った。
Stayed 1 night in Mar 2025

6/10 Okay

michiyo

Liked: Cleanliness
Disliked: Property conditions & facilities
①チェックインで受付のスタッフの人数が2人だったので、もう一人いたら少しは、早かったと思います。 ②お風呂が時間帯で洗い場が無く、待っている人がいた。 人数に対して、お風呂場がもう1カ所あるといいんでしょうね。 ③レストランが混んでいて席が取りづらかったし、食べ物を取るのに時間が掛かった。 ④ホテル自体は、綺麗だしラウンジやお風呂上がりのサービスもあったので良かったです。 9階のお部屋でしたが眺めが最高で部屋も狭くは感じませんでした。 大人3人、小学生1人だったのでソファベッドでの対応でしたが、それぞれゆっくり寝れました。 スタッフがもう少しいると良いのかな？ ライブキッチンの方が早い場合もありますね。
Stayed 2 nights in Mar 2025

8/10 Good

MAYUKO

Liked: Cleanliness, amenities
Disliked: Staff & service
バイキングのお料理がとても美味しく、お部屋も綺麗で充実した時間を過ごす事ができました。 欲を言えばエレベーターが3機あるものの、客数と合っておらず、何度も満員状態でほぼ乗れず6階まで階段を登り降りする事になりました。あと温泉が地下にあるのですが、男女共通の鍵付きドアの中に入ると男風呂、女風呂があるのですが最初の入り口の前でどこだろう？入っていいのか？？とウロウロされている方が数名いました。あれは40代の私でも迷ったので、高齢の方には難しい… もう少し案内をしてあげないとなぁと思いました。 お風呂は清潔感が保たれていて気持ちよかったです。
Stayed 1 night in Mar 2025

10/10 Excellent

KOBAYASHI

Liked: Cleanliness, staff & service, property conditions & facilities
さいっこうによかった！
Stayed 1 night in Mar 2025

8/10 Good

Yae

Liked: Cleanliness, staff & service
エレベーターが少ないので、チェックインの時行列ができてしまった ブッフェは美味しかった 順路が見づらかった
Stayed 1 night in Mar 2025

10/10 Excellent

HIROKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Midori

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
本当にエレベーターが、なかなか来ない。 来ても人が沢山乗ってて乗れなかったり。 バイキング会場も、席がなかなか空かなかったり… ただ、お風呂の所にあるラウンジ雰囲気も居心地も最高でした。 1階のラウンジも、色んな種類のお酒が飲めて最高でした‼︎ バイキングは､､､種類は多いけど味は普通かな？ あと、お風呂もまぁまぁ良かったです。
Stayed 1 night in Mar 2025

6/10 Okay

??

Liked: Cleanliness
Disliked: Amenities
風呂の床をもっと洗おう
Stayed 1 night in Mar 2025

8/10 Good

RYOICHI

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

TANAKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラウンジ、お風呂の甘酒、キャストさんたちの対応が良かったです。
Stayed 1 night in Feb 2025

4/10 Poor

AIRI

Stayed 1 night in Feb 2025

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラウンジがとってもよかった。 温泉も良く温泉ラウンジも最高！ バイキングの品数が多くとても美味しかった。 また来たいと思えるホテル。
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ayaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

CHIHARU

Disliked: Property conditions & facilities
金曜日、土曜日、日曜日、2泊の利用させて頂きました 土曜日のレストランは、人が沢山で 中々料理が取れず 諦めました 日曜日の朝食も全然たべれませんでした キャパオーバーですね 他の方達も同じ事言ってました 時間を決めるなり、した方が いいと思います 温泉は、とてもよかったので 少し残念です
Stayed 2 nights in Feb 2025

10/10 Excellent

Fukuda

Liked: Cleanliness, staff & service
騒音が気になる
Stayed 1 night in Mar 2025