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"Very pleasant stay "

"The availability of amenities, including three types of pillows, was wonderful. If a gift for non-cleaning request were flexible somehow, it would be nice. A cup noodle is not necessarily wanted."

"This was one of my ultimate Onsen destination for a long time. I read an article about this place being one of the top 5 go-to-onsen not only for Japanese and Onsen lovers all over the world as you need to operate cable car down to the below Iya Valley to enjoy outside onsen with spectacular views. I enjoyed both male and female side in 2 days and I was simply overwhelmed by the scenery. Only down side was the water is not hot enough as it is a naturally flowing onsen water without heating up. Kaiseki was unique since they cooked local fresh water seafood mostly which was a rare for travelers to enjoy. Indoor onsen was also great as well. Only negative part was we were checked into 6th floor and my mom had a difficult time to go down and up to lobby for cable car Onsen, basement for indoor Onsen, Kaiseki was 5th fl but breakfast was at the lobby level. For elderly customer, try to get a room near the lobby just in case."

"Great staff and location, the free breakfast is excellent and the drinks available all day are good. Close to the train station and to explore the island "

"Wonderful hotel, excellent amenities, friendly and helpful staff, highly recommend."

"Good location and price but it is really 3 star service and amenities. No communal bath, no info in Japanese or English about the huge festival, big but basic breakfast. Recheckin required for extension."