From the time I entered Ryokan Pinon I felt very welcome and relaxed. I cannot speak Japanese, and can only read the Japanese text (not including Kanji!) so I was very relieved that during check-in the staff could speak English and happily answered my questions and got me squared away. I really enjoyed dinner (I took the French menu [フレンチ]), the public bath, and the breakfast in the morning. Because the Ryokan is fairly small, the bath was not so busy, and I enjoyed by myself and with 1 or 2 people. Ryokan Pinon also has a sister hotel, where you can use the bath or take breakfast, but I didn't take advantage of this. My room was warm and cozy,! Before leaving I also used the foot bath outside on the terrace and it was quite nice.