Search Guest Houses in Shaoxing

"入住的時候，飯店的櫃檯人員只有一位，人手明顯不夠，沒有任何的招呼沒有任何的服務，整個亂成一團，已經超過入住時間一個多小時，還沒有辦法入住，因為房間沒有打掃完成，旅館人員讓我們把行李先放置到尚未打掃的房間，並匆忙給了房卡，人就消失不見了，完全沒有解釋有關飯店的任何設施和服務，晚上回到旅館的時候，房間沒有打掃乾淨，完全失去了標榜該有的水準，比三星等級的旅館還要不如！浴室內沒有任何可以吊掛毛巾或衣服的地方。一大早先到國企四，然後回來吃早餐，你在房間前泊泊把請勿打擾的燈岸上，回來沒想到房間還是在沒有經過同意的情況之下被打掃好了。一大早先到國清寺，然後回來吃早餐，離開房間前明明把請勿打擾的燈按上，沒想到吃完早餐後回到房間，房間還是在沒有經過同意的情況之下被打掃好了。很糟糕，因為有一些東西被丟掉了。 早餐的果醬沒有了，詢問餐廳人員，直接大聲回答用完了！咖啡的杯子也都有缺口。這是第一次遇到這樣等級的酒店早餐果醬用完的。總體而言，就是立意良好，但經營不善、管理不善，人員專業素質不足的一間酒店。唯一慶幸的，是反應之後，有一個服務人員態度良好，並且積極的想要做些什麼。但，酒店本身的經營是很有問題的。"

"The room is so small and not like what I’ve seen in the photo "

"A wonderful stay! The staff was incredibly friendly. Would definitely stay again."

"民宿所在區域很雅致 民宿服務人員也很周到"

"The information on bookers is incorrect, and I spent a fruitless 3 hours trying to find this place in Hangzhou city. The text information doesn’t square with the address. Equally the map shows a false location. There is, I believe, a scam going on here, and ebookers are refusing to do anything about it. The text description and the map shows a hotel location in downtown Hangzhou. The street address however is 50km outside the city. There is an actual Utea Guesthouse...BUT NOT IN HANGZHOU CITY....

"I will need a refund and whatever compensation is provided when an overbooked hotel leaves you stranded without a place to stay and no available public transit or taxi. I had to walk 4 KM back to the city center and pay 200$ for a last minute room."