4/10 Poor
Yuko, Nishi ku
11 November 2024
Disliked: Cleanliness, staff & service
Cleaness: Slippers looked dirty so that may transmit athlete’s foot and bathroom fittings were moulded especially around bath tub.
Breakfast: Food quality seems to be great, but time. It supposed to start at 07:00 on Saturdays and when I get there, it was fully occupied by a high school students and general guests could not have it until 08:30. That was not explained at the check in, and I needed to checkout before the breakfast time so I missed it.
Underground car parking: I managed to park at night but in the following morning, it was fully occupied and due to too tight layout, I could not get out without moving the cars next to mine and the one in front. Because the underground car park was shared with other hotels, it took me long time to find the car owners. Later found out that they were another hotel’s guests. I was stuck by that for an hour and very nearly miss the flight home. A receptionist doesn’t speak English well and operating the busy check out time in the morning alone, so he was unable of respond to such an emergency call.
Potentially a nice hotel.
Yuko
Stayed 2 nights in Nov 2024