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"Great location for us, walking distance to ferry to Sado island "

"From the bullet train gate at Niigata Station to the front desk took no longer than a three and a half minute walk through the station complex. Lots and lots of shops and places to eat on the way. All hotel staff very efficient and polite. Room not huge as expected but very good spec. Room wasn't facing the station plaza/ bus terminus so very peaceful. Best of all, the hotel restaurant. Buffet breakfast excellent and ¥1700 set dinner was one of the best and most beautifully presented meals I've ever had in Japan."

"Amazing resort hotel in a beautiful area. 5 minute walk from Niigata station. Surrounded by lots of great restaurants. "

"Great hotel and friendly staff."

"Top notch customer service, clean and excellent breakfast buffet. "

"Staff are very accommodating, clean and comfty bed, amazing breakfast. Near train station and restaurants, very convenient."

"Simply the best!"

"Great location. One of the closest to JR station. The communal bath was accessible overnight. "

"The hotel is well located, easily accessed.it's a bit worned out on certain minor aspects. Some amenities look outdated, but it gives the hotel its charm"