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"My family had a blast at Natra Bintan. This resort is very family friendly, all the staff are very polite and helpful. We signed up the kids activities package with Treasure Bay, if you are hotel guest, you will enjoy 20% off discount which is a really good deal as you can utilize the voucher for 2 days span. We also love the food at the hotel, kids eat for free and there is a good variety of choices. I highly recommend this resort and will definitely revisit again in the near future."

"A luxurious stay with a value for money. "

"Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back."

"Thank you to all the staff Nunu as guest relationship manager, Fikri and Pool Bar team, Main restaurant all staff"

"Good property, especially for families. Very good beach, and courteous staff"

"Excellent from top to bottom but breakfast and dinner service was slow and personnel still unsure what to do and how to serve. More training needed. EG- my Soup for starters arrived at the same time my Leg of Lamb. Waiter had no idea which he should give me first. Laughable but please at a 5 Star !!"

"The Sanchaya exceeded all our expectations. It was absolutely spectacular from its location to its beautiful buildings and grounds. The staff went above and beyond to make our stay memorable and the food was beyond superb. We stayed at the Raffles Hotel in Singapore before coming here and I would say that The Sanchay far surpassed Raffles, which is knowns as one of the top hotels in the world. I can't recommend this hotel enough."

"Just checked out today after a short getaway with my girlfriends. Room was neat and clean. Plenty of space even though there were three of us. Mira and her colleagues at front desk were friendly and warm. They even remembered our ferry departure timing and came to remind us during breakfast when the shuttle to the ferry terminal was arriving. Overall awesome stay!"

"Amazing stay, friendly staff, clean room. Beautiful environments, especially the restaurant area close to the water. Even though it was low season and few people we still got immediate help to get on a snorkeling tour. We also had fun with the ping pong table and good encounters with the manager."