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"The hotel is located on the main road into Windermere and has its own parking. Check in was fast and the receptionist was very helpful. I was a little disappointed as I didn’t realise that access to the pool with kids is only between 9am - 1pm so we had to move our plans around and take the kids the following morning. The room was fantastic, it was spotless and very spacious. It was nice and warm and included all the necessary essentials to make it a comfortable stay. The leisure centre is impeccably maintained and the kids really enjoyed themselves. Would highly recommend this hotel and would be happy to use again in the future. "

"During our short stay we found the staff to be very helpful and courteous "

"Great hotel. Staff all lovely. Great cocktail Bar overlooking the lake which also does food. On site restaurant mizumi is excellent. Great atmosphere. It was nice to have an evening where we didn’t need to leave the hotel. The only points for improvement would be the bathroom could do with modernising and having a walk in shower and the superior room we had could have done with a set of drawers as we felt this was lacking. That being said we would definitely book again. We had a great visit "

"We had a lovely stay at the hotel. The staff were welcoming and helpful. The pool was fantastic for children and open from 7-7. A lovely touch to have a child’s welcome pack. The duck food was a lovely idea too and our daughter really enjoyed it. A great base to explore with the aquarium, steam boat and steam train on the doorstep. About to 10-20mins from other shops. "

"Staff very competent and friendly, room very clean and comfortable Overall excellent "

"Janet on reception was extremely welcoming, friendly and helpful which really helps when you are working away from home. Lovely hotel to stay in."

"Lovely room close to reception and bar, restaurant. Good breakfast, nice evening meal. Relaxing in evening in drawing room "

"Lovely place"

"Weekend away for valentines in the lakes. Perfect location and looked after so well. "