6/10 Okay
Kevin
Traveled with family
10 January 2025
Disliked: Staff & service
I didn't like that there was a coffee or blood stain on the sheets by the pillows of which I took a picture of. When I went to the front desk to complain, there was no one there. Then on Saturday 1/4/25 around 12:45pm, my keycard wouldn't open my door and I was locked out of my room. I went to the front desk and again, no one there and I rang the Ring doorbell and had to wait out in the lobby for about 20-30 minutes before someone finally came to the desk. She redid my card and told me to keep it away from my cellphone and bankcard, I told her it was in my coat pocket all by itself and no where's near anything. The breakfast consisted of either danish or bagels, the waffle machine was not set up either morning. Coffee is supposed to be available 24 hours a day, which it was, but Sunday morning 1/5/25, just before the clerk arrived for work, I went to get coffee and there was no sugar, so I looked in a couple of cupboards and the front desk clerk came in and told me I am not allowed to go in the cupboard like I was some child...I told her that if there was enough sugar put out the night before, I would not have to be doing there job...But after sounding so negative above, I will say the beds were very comfortable and the nights were very quiet. One more thing, the tv came in all fuzzy and the cable channels would not come in, the screen was all green on those channels. Also the lady that checked us in on Friday 1/3/25 was very nice and helped us with a smooth check in.
Kevin
Stayed 2 nights in Jan 2025