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"We really enjoyed our stay at the Bay Hotel. The staff excelled. Our one grip would be the breakfast arrangements which seem in disarray. Tables left uncleared ready for new guest to eat and don’t expect to be offered coffee or tea promptly. We didn’t bother on the second day and ate out. Couldn’t quite work out why there wasn’t a self service station for hot drinks. However this would not deter us from staying again the hotel is in a superb position ."

"Excellent stay! Our room was amazing with a spectacular view of Table Mountain. The hotel amenities were plentiful and the staff was top tier. Room service was excellent. Laundry services were excellent as well. When we were unable to book a massage at the spa due to unavailability, the hotel arranged a mobile spa to come directly to our room instead. We had a reservation at Fyn restaurant, and the manager had security walk my husband and I over to ensure our safety at night. When I forgot something in the room after checkout, the concierge organized a courier from the hotel to deliver it to our next hotel in Constantia. Everything was simply five stars, and I wouldn’t hesitate to stay here again when visiting Cape Town. "

"front of house were exceptional. friendly and helpful always going the extra mile to help"

"Fabulous city centre location. Great view of Table Mountain. Breakfast choices were plenty & staff really helpful & friendly. If ever I’m back in Cape Town, I will definitely book in here again "

"I sgayed in the sugar daddy suite and absolutely loved it! The hotel is beautiful and the toom was very spacious. When i checked in i was warmly greeted and the staff helped me bring my bags upstairs. They do have an elevator as well. The rooftop area was gorgeous and had great music playing in the evening. The restaurant had amzing food that was freshly made each day and a food amount of options. They also had a cake of the day with a cappucino special (best way to end the day!). It was located 2 bkocks from the hop on and off bus tour and one of their main office. I would highly recommend!"

"Property went above and beyond to make my friends 50th the best experience. The stay was perfect! Highly recommend. Thank you! "

"Great location clean friendly staff "

"Hotel has a variety of food choices and their food is tasty. The rooms are very quiet."

"The staff is awesome 💯💯💯😎 very demure, very mindful, polite, helpful more especially Ntando who advised us on places to visit in Cape Town. Breakfast was also very nice and the whole place is kept so clean"