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Portom International Hokkaido

4.0 star property
Unwind in an indoor mineral hot spring or get energized at the gym. Enjoy local flavors from two on-site restaurants and explore nearby shopping options.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Portom International Hokkaido

Superior Twin Room, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe
Lobby
Interior
Hot springs
Lobby

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Laundry
The price is SAR 924
SAR 1,023 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Bidet
Hair dryer
  • 43 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite Twin Room

Junior Suite Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Bidet
Hair dryer
  • 63 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Double Room

Junior Suite Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Bidet
Hair dryer
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Portom Suite Room

Portom Suite Room | Premium bedding, pillowtop beds, minibar, in-room safe

Portom Suite Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Pillowtop bed
Premium bedding
Private bathroom
Bidet
  • 63 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Bidet
Hair dryer
  • 43 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Similar properties

Exterior

Air Terminal Hotel

Spa
Free WiFi
Air conditioning
Parking available
9.0 out of 10, Wonderful, 1,005 reviews
The price is SAR 504
SAR 558 total
includes taxes & fees
27 Feb - 28 Feb
Air Terminal Hotel

About the neighborhood

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012

What's nearby

  • Doraemon Wakuwaku Sky Park - 4 min walk
  • New Chitose Airport Onsen - 7 min walk
  • Chitose Outlet Mall Rera - 12 min drive
  • Aoba Park - 13 min drive
  • Northern Horse Park - 15 min drive

Getting around

  • New Chitose Airport Station - 7 min walk
  • Osatsu Station - 17 min drive
  • New Chitose Intl. Airport (CTS) - 9 min drive

Restaurants

  • ‪えびそば一幻 - ‬9 min drive
  • ‪函太郎新千歳空港店 - ‬2 min walk
  • ‪FIGHTERS DINING ROSTER - ‬9 min drive
  • ‪けやき - ‬8 min drive
  • ‪スターバックス - ‬8 min drive

About this property

Portom International Hokkaido

Upscale hotel near Doraemon Wakuwaku Sky Park
Located close to Chitose Outlet Mall Rera and Aoba Park, Portom International Hokkaido provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), multilingual staff, and concierge services
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • A porter/bellhop, a gift shop, and a reception hall
  • Guest reviews say great things about the helpful staff
Room features
All 171 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Separate tubs/showers, toilets with electronic bidets, and free toiletries
  • Heating, daily housekeeping, and electrical adapters/chargers

Languages

English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Offsite parking within 492 ft (JPY 1200 per day)

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: JPY 4807-4807 for adults and JPY 2530-2530 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • フレンチレストラン TATERU YOSHINO
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ-
  • カフェ スカイライブラリー
  • ザ・バー / ザ・シガーバー

Things to do

  • Fitness center
  • Spa services

Family friendly

  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Spa

  • Indoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM - 10:00 AM
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Electrical adapters/chargers
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4807 to 4807 for adults, and JPY 2530 to 2530 for children
  • Nearby parking fee: JPY 1200 per day (492 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

Is Portom International Hokkaido pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Portom International Hokkaido?

Limited spots are available.

What time is check-in at Portom International Hokkaido?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Portom International Hokkaido?

Check-out is at 11:00 AM.

Where is Portom International Hokkaido located?

Situated in Chitose, this hotel is steps from Doraemon Wakuwaku Sky Park, and within 6 mi (10 km) of Chitose Outlet Mall Rera and Aoba Park. Chitose Salmon Aquarium and Utonai-ko Sanctuary are also within 9 mi (15 km). New Chitose Airport Station is 7 minutes by foot.

Portom International Hokkaido Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 174 out of 185 reviews" "
Rating 8 - Good. 10 out of 185 reviews" "
Rating 6 - Okay. 0 out of 185 reviews" "
Rating 4 - Poor. 0 out of 185 reviews" "
Rating 2 - Terrible. 1 out of 185 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Great breakfast offerings. Beautifully cooked omelet. Large variety of Asian and western food and top quality ingredients.
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an awesome room at the Portom on the 8th floor. Everything was excellent. Super convenient for a flight out of New Chitose the following day. Nice gym. Food at the hotel is expensive, but there are so many options in the airport if it's not included with your room....
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Best airport hotel I’ve ever been in. I’ve been in allot of them.
Stayed 1 night in Jan 2025

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautifully appointed hotel. Easy check-in the attention to you, makes you feel appreciated and they take great care of you. The bellman pays excellent attention to detail and gives you a tour of the room to point out the unique features.
Stayed 1 night in Jan 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Traveled with partner
From the moment we arrived, to the time we checked out, this hotel was superb. Great facilities, courteous and helpful staff and convenient location made this the perfect airport hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best ever hotel airport I have stayed in many countries that I had travelled to!
Stayed 1 night in Jan 2025

10/10 Excellent

HONGYU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super luxurious and awesome staff there
Stayed 1 night in Nov 2024

10/10 Excellent

Alberto, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect . They provide you everything you would need and every single items and all area was perfectly clean .
Stayed 1 night in Dec 2024

10/10 Excellent

Tuulia

Stayed 1 night in Dec 2024

10/10 Excellent

Hisyam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean spacious and the front desk is very responsive. The hotel is exactly at the airport it is super convenient if u have a very early flight
Stayed 1 night in Dec 2024

10/10 Excellent

Serene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the onsen on the property. The room was impeccable and the amenities were a lovely touch. I particularly liked not having to rush to catch my early morning flight, and being able to have a leisurely walk to check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really mean it when I say this is the best hotel in the world and all who comes to Hokkaido must stay here for at least a night. The concierge were super helpful in bringing my 10 luggages up to the room. From the hotel facade to the rooms, they are luxurious and high class. Rooms are biggest I have stayed in Japan and everything is just spick speck clean. This hotel should be given a 6 stars. Accessible to shopping at the airport, comes with a superb onsen and dining options.
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for an overnight stay before flighting out of hakkaido
Stayed 1 night in Dec 2024

10/10 Excellent

HuiWen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Excellent service. Clean and spacious hotel with a Lawson just downstairs and a mall minutes away. Right next to the airport with direct indoor link.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Lots of staff around to assist you. Good breakfast and serene onsen. Nice sized rooms with views.
Stayed 1 night in Oct 2024

10/10 Excellent

Jing

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are so nice. Room is comfy and clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

eddie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
way beyond my expectation
way beyond my expectation of an airport hotel. The decoration is modern, tastefully done. Room is spacy, comfortable, with a stunning view. Smart control of every room equiptment. We also used the gym and Onsen the hotel offers, which are also clean and pleasent. We only stayed for one night before heading back to US in the next morning. This hotel made me regret staying at Air BnBs for the other nights of our trip.
Stayed 1 night in Aug 2024

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay before your flight. What an amazingly beautiful hotel. Cant wait to stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

TONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice room. It was big and the shower was amazing. Black out curtains were wonderful with the early sunrise light. I would love to stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ka Chun Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024