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Portom International Hokkaido

4.0 star property
Hot springs Chitose hotel connected to the airport, steps from Doraemon Wakuwaku Sky Park

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Photo gallery for Portom International Hokkaido

Superior Twin Room, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe
Interior
Hot springs
Lobby
Lobby

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Laundry
The current price is SAR 957
SAR 1,067 total
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Toilet with electronic bidet
Separate bathtub and shower
  • 43 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Junior Suite Twin Room

Junior Suite Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Toilet with electronic bidet
Separate bathtub and shower
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double Room

Junior Suite Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Toilet with electronic bidet
Separate bathtub and shower
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Portom Suite Room

Portom Suite Room | Premium bedding, pillowtop beds, minibar, in-room safe

Portom Suite Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Separate bedroom
Private bathroom
Toilet with electronic bidet
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Toilet with electronic bidet
Separate bathtub and shower
  • 43 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

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About the neighborhood

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012

What's nearby

  • Doraemon Wakuwaku Sky Park - 4 min walk - 0.4 km
  • New Chitose Airport Onsen - 7 min walk - 0.7 km
  • Chitose Outlet Mall Rera - 12 min drive - 7.1 km
  • Aoba Park - 13 min drive - 9.6 km
  • Northern Horse Park - 15 min drive - 15.0 km

Getting around

  • New Chitose Airport Station - 7 min walk
  • Osatsu Station - 17 min drive
  • New Chitose Intl. Airport (CTS) - 9 min drive

Restaurants

  • ‪えびそば一幻 - ‬9 min drive
  • ‪函太郎新千歳空港店 - ‬2 min walk
  • ‪FIGHTERS DINING ROSTER - ‬9 min drive
  • ‪けやき - ‬8 min drive
  • ‪スターバックス - ‬8 min drive

About this property

Portom International Hokkaido

Upscale hotel near Doraemon Wakuwaku Sky Park
Located close to Chitose Outlet Mall Rera and Aoba Park, Portom International Hokkaido provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), multilingual staff, and a front-desk safe
  • A 24-hour front desk, smoke-free premises, and a gift shop
  • Concierge services, a reception hall, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 171 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Separate tubs/showers, toilets with electronic bidets, and free toiletries
  • Heating, daily housekeeping, and electrical adapters/chargers

Languages

English, Japanese, Korean, Thai

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Exterior

Air Terminal Hotel

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
8.8 out of 10, Excellent, 1,179 reviews
The price is SAR 400
SAR 443 total
includes taxes & fees
10 Apr - 11 Apr
Air Terminal Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (JPY 1,200 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 4,807 to 4,807 for adults and JPY 2,530 to 2,530 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • カフェ スカイライブラリー
  • ザ・バー / ザ・シガーバー
  • フレンチレストラン TATERU YOSHINO
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ-

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4807 to 4807 for adults, and JPY 2530 to 2530 for children
  • Nearby parking fee: JPY 1200 per day (492 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

Is Portom International Hokkaido pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Portom International Hokkaido?

Limited spots are available.

What time is check-in at Portom International Hokkaido?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Portom International Hokkaido?

Check-out is at 11:00 AM.

Where is Portom International Hokkaido located?

Situated in Chitose, this hotel is steps from Doraemon Wakuwaku Sky Park, and within 6 mi (10 km) of Chitose Outlet Mall Rera and Aoba Park. Chitose Salmon Aquarium and Utonai-ko Sanctuary are also within 9 mi (15 km). New Chitose Airport Station is 7 minutes by foot.

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Portom International Hokkaido Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 213 out of 225 reviews
Rating 8 - Good. 10 out of 225 reviews
Rating 6 - Okay. 1 out of 225 reviews
Rating 4 - Poor. 0 out of 225 reviews
Rating 2 - Terrible. 1 out of 225 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel, great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel very clean and service very good location very convience to air port
Stayed 1 night in Feb 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and staff was friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property right in the airport! Would definitely stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property worth every penny. Quiet, peaceful, superb service, large rooms, beautiful onsen.
Stayed 1 night in Feb 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
The best customer service! Location is amazing and convenient! Amazingly beautiful property for an airport Hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super luxurious and awesome staff there
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for an overnight stay before flighting out of hakkaido
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best ever hotel airport I have stayed in many countries that I had travelled to!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

From the moment we arrived, to the time we checked out, this hotel was superb. Great facilities, courteous and helpful staff and convenient location made this the perfect airport hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Inside airport. Great staff. Nice onsen
Stayed 1 night in Feb 2025

10/10 Excellent

WeiCheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service!
Stayed 1 night in Mar 2025

10/10 Excellent

John

Great breakfast offerings. Beautifully cooked omelet. Large variety of Asian and western food and top quality ingredients.
Stayed 1 night in Jan 2025

10/10 Excellent

Jarintip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and comfort. Everything is always good here.
Stayed 1 night in Feb 2025

10/10 Excellent

Hisyam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean spacious and the front desk is very responsive. The hotel is exactly at the airport it is super convenient if u have a very early flight
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel! Rooms are very comfortable, well appointed, and the rest of the hotel design is sublime. Staff is very helpful and professional. Breakfast buffet was delicious. Late night food at the bar was great. The highlight, though, was the hot springs! Very easy to use, and so relaxing!
Stayed 1 night in Feb 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Best airport hotel I’ve ever been in. I’ve been in allot of them.
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Connected to terminal at Chitose Airport so very convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Feb 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the onsen on the property. The room was impeccable and the amenities were a lovely touch. I particularly liked not having to rush to catch my early morning flight, and being able to have a leisurely walk to check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room and hotspring bath, and the breakfast buffet. The staff were nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay before your flight. What an amazingly beautiful hotel. Cant wait to stay here again.
Stayed 2 nights in Aug 2024