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Hotel Ismael

3.5 star property
Hotel with a 24-hour business center, near Plaza de Armas

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Photo gallery for Hotel Ismael

Outdoor pool
Staircase
Outdoor pool
Exterior
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is SAR 478
SAR 478 total
includes taxes & fees
2 Apr - 3 Apr

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
TV
Bathrobes
Private bathroom
Hair dryer
Free bottled water
  • 41 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Bathrobes
Private bathroom
Hair dryer
Free bottled water
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, soundproofing

Standard Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000

What's nearby

  • Santa Lucia Hill - 8 min walk - 0.7 km
  • Plaza de Armas - 11 min walk - 0.9 km
  • Santiago Town Square - 13 min walk - 1.1 km
  • Palacio de la Moneda - 3 min drive - 2.2 km
  • Medical Center Hospital Worker - 3 min drive - 2.8 km

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 4 min walk
  • Santiago Intl. Airport (SCL) - 15 min drive

Restaurants

  • ‪Liguria - ‬2 min walk
  • ‪Bocanariz - ‬3 min walk
  • ‪Holy Moly - ‬2 min walk
  • ‪Mulato - ‬3 min walk
  • ‪Emporio La Rosa - ‬2 min walk

About this property

Hotel Ismael

Hotel near Plaza de Armas
A poolside bar, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel Ismael. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
Other perks at this hotel include:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), an elevator, and tour/ticket assistance
  • A 24-hour front desk, a front-desk safe, and a reception hall
  • Free newspapers, concierge services, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Ismael offer thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Spanish

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The price is SAR 456
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options
  • Offsite parking for USD 15 per night; discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 15 per night (33 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Hotel 312
Hotel Ismael 312
Hotel Ismael 312 Santiago
Ismael 312
Ismael 312 Santiago
Hotel Ismael Santiago
Ismael Santiago
Hotel Ismael Hotel
Hotel Ismael Santiago
Hotel Ismael Hotel Santiago

Frequently asked questions

Does Hotel Ismael have a pool?

Yes, this property has an outdoor pool.

Is Hotel Ismael pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Ismael?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Ismael?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Ismael provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 55 per vehicle applies.

Where is Hotel Ismael located?

Located in Downtown Santiago, this hotel is within a 15-minute walk of Forest Park and Plaza de Armas. Palacio de la Moneda and Medical Center Hospital Worker are also within 1 mi (2 km). Bellas Artes Station is only a 4-minute walk and Catholic University Station is 8 minutes.

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Hotel Ismael Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 238 out of 348 reviews
Rating 8 - Good. 90 out of 348 reviews
Rating 6 - Okay. 10 out of 348 reviews
Rating 4 - Poor. 6 out of 348 reviews
Rating 2 - Terrible. 4 out of 348 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location of Lastarria. Juan at the front desk was excellent and very helpful. Would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Naum

Liked: Cleanliness, staff & service
Very good hotel. A lot of help from staff, very good breakfast,great area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and easy access to museums
Stayed 4 nights in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, good location, walkable, staff were very good. Highly recommended
Stayed 6 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mellow environment with very helpful staff. It is also well located within walking distance of a number of attractions.
Stayed 3 nights in Feb 2025

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great hotel and perfect location
Stayed 2 nights in Dec 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel. Very friendly service. Nice area. Great breakfast. If I’m ever in Santiago again I would stay here.
Stayed 2 nights in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to all the good places in the central area.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location… very easy to walk all over g th he main tourist areas of Santiago Staff was so accommodating and friendly and helpful Would highly recommend it to everyone
Stayed 3 nights in Jan 2025

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, nice and friendly people, good breakfast, clean and quiet. The bottle of wine and little swimming pool was another bonus
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations. Great staff. Highly recommended
Stayed 4 nights in Jan 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. No pool towels and minimal pool chairs. A bar would be nice
Stayed 1 night in Feb 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here recently for one night after our cruise and found it the perfect spot to enjoy a day in Santiago. It was close to some great restaurants, and an easy walk to the Hop On Hop Off bus stop near the funicular. Modern, clean rooms and very friendly and helpful staff. We are light breakfast eaters, so it was great for us, but if you would like a hearty breakfast, may not be something you like. They also arranged our cab to the airport at the end of the day and had no problem storing our bags for our day of exploring.
Stayed 1 night in Feb 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was comfortable. Breakfast was excellent. Convenient to many attractions. I would recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the receptionists was exceptionally professional
Stayed 2 nights in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great boutique hotel in a central location. Listeria is a very safe area across and the hotel is well located directly across from Parque Forestal.
Stayed 1 night in Nov 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, superb service with friendly staff, good breakfast, clean and comfortable room.
Stayed 4 nights in Jan 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great desk staff location was excellent, safe neighborhood.
Stayed 1 night in Jan 2024

10/10 Excellent

alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location
Great staff and location.
Stayed 1 night in May 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in a great historic neighborhood with amazing staff! Fantastic fresh breakfast buffet. Nice park across the street and easy walking distance to musuems, parks, and plenty of PIZZA! Dont forget to try Verace Pizza around the corner and say hello to Aldo!
Stayed 3 nights in Mar 2024

10/10 Excellent

J R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ismael : Santiago’s most walkable location
Staff were extremely helpful especially at the front desk, in the dining area and the night management staff . The location of this hotel to the sites, restaurants and park was amazing. Recommended highly with location for scenic walking in every direction.
Stayed 1 night in Jan 2024

4/10 Poor

Steven M

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Pissed off!
Having stayed at this property twice previously, we had an expectation that we would be accommodated in a better quality room considering we were return customers. We were placed in a room overlooking derelict apartments at the back instead of one in the front overlooking the park with an actual balcony. Furthermore the hot water did not work in our bathroom for two days and we couldn't shower our shave! Not good enough by far!
Stayed 4 nights in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff convenient for hop bus. English speaking staff. Looked after all our needs.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Rooms are quiet and clean. Beds comfy. Perfect for the stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for four nights two months ago at the start of our winter escape to summer and we returned for a night before our flight home. We were greeted like old friends and, once again, enjoyed the rooftop terrace, the great breakfast and the lovely surroundings, touring several nearby sights that we particularly enjoyed or missed the last time. The staff is terrific and we will certainly return.
Stayed 1 night in Mar 2024