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Matum Hotel & Casino

3.5 star property
Feel alive with exciting games and thrilling nights out – then soak up some sunshine by the pool or unwind under starry skies.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Matum Hotel & Casino

Outdoor pool
Breakfast, lunch, dinner served; international cuisine
Casino
Interior
Outdoor pool

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pool
  • Gym
The price is SAR 234
SAR 300 total
includes taxes & fees
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room

Executive Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Digital channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Presidential Suite

Highlights

Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Minibar
Digital channels
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

Deluxe Double Room, Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Digital channels
Daily housekeeping
  • City view
  • Sleeps 3
  • 2 Double Beds

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Platino Hotel & Casino

Breakfast included
Parking included
Free WiFi
Restaurant
8.4 out of 10, Very Good, 1,004 reviews
The price is SAR 254
SAR 325 total
includes taxes & fees
9 Feb - 10 Feb
Platino Hotel & Casino

About the neighborhood

Map
Av. Las Carreras 1, Santiago de los Caballeros, Santiago

What's nearby

  • Monument to the Heroes of the Restoration - 7 min walk
  • Bella Terra Mall - 20 min walk
  • Casino Gran Almirante - 2 min drive
  • Catedral de Santiago - 3 min drive
  • Estadio Cibao - 4 min drive

Getting around

  • Cibao Intl. Airport (STI) - 18 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬10 min walk
  • ‪El Tablón Latino - ‬6 min walk
  • ‪Amigos 24 Horas - ‬12 min walk
  • ‪El Parrillon Monumental - ‬11 min walk
  • ‪Wendy’s - ‬12 min walk

About this property

Matum Hotel & Casino

Property highlights
Consider a stay at Matum Hotel & Casino and take advantage of a casino, a nightclub, and a terrace. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A front-desk safe, wedding services, and 1 meeting room
  • A banquet hall, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Matum Hotel & Casino include perks such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with digital channels
  • A personal chef, daily housekeeping, and electrical adapters/chargers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Casino
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Minibar

More

  • Chef
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per room (roundtrip)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Hotel Matum
Matum
Matum Casino
Matum Casino Santiago
Matum Hotel
Matum Hotel & Casino
Matum Hotel & Casino Santiago
Matum Hotel And Casino
Matum Hotel Santiago
Matum Hotel Casino Santiago
Matum Hotel Casino
Matum Hotel Casino Santiago de los Caballeros
Matum Casino Santiago de los Caballeros
Matum Hotel Santiago
Matum Hotel & Casino Hotel
Matum Hotel & Casino Santiago de los Caballeros
Matum Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Does Matum Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Matum Hotel & Casino?

As of 31 Muharram 2025, prices found for a 1-night stay for 2 adults at Matum Hotel & Casino on 1 Safar 2025 start from $80.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Matum Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matum Hotel & Casino?

Matum Hotel & Casino doesn't offer parking.

What time is check-in at Matum Hotel & Casino?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Matum Hotel & Casino?

Check-out is at noon.

Does Matum Hotel & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per room applies.

Where is Matum Hotel & Casino located?

Situated in Santiago de los Caballeros, this hotel is within 1 mi (2 km) of Monument to the Heroes of the Restoration, Historic San Luis Fort Museum, and Bella Terra Mall. Casa del Arte and Galería la 37 por las Tablas are also within 1 mi (2 km).

Matum Hotel & Casino Reviews

Reviews

6.6
Rating 10 - Excellent. 177 out of 727 reviews" "
Rating 8 - Good. 181 out of 727 reviews" "
Rating 6 - Okay. 153 out of 727 reviews" "
Rating 4 - Poor. 90 out of 727 reviews" "
Rating 2 - Terrible. 126 out of 727 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Woodline, Blue Hills

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

jose

Liked: Property conditions & facilities
Very good
Stayed 3 nights in Nov 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

RUDDY, PHILADELPHIA

Stayed 1 night in Nov 2024

2/10 Terrible

Manuel

Stayed 1 night in Jan 2025

2/10 Terrible

Jaen

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very hard beds, all surroundings very old and broken down, average breakfast and charged for things we didn’t even touched. And also charged us for coffee bags that were in the room with no notice that they weren’t complementary
Stayed 1 night in Jan 2025

10/10 Excellent

Mariel, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 1 night in Jan 2025

10/10 Excellent

Geraldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

martin

Liked: Amenities, property conditions & facilities
Good service
Stayed 10 nights in Dec 2024

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 1 night in Nov 2024

10/10 Excellent

Frantz

Stayed 1 night in Sep 2024

4/10 Poor

Richard, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel need an upgrade, very neglected.
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It in a beautiful area safe enviroment friendly people
Stayed 5 nights in Nov 2024

8/10 Good

Lessell

Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Stayed 1 night in Oct 2024

6/10 Okay

Demetrius

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Do not recommend!
Not a good experience. The hotel is in major need a renovation… It could be a lot better if they just upgraded the lighting. At check in they only charge me for one of my two nights reservations and told me if I did like it. I did not have to say another day that should have been a major warning to me. They got them 3 stars instead of 1 star. There’s no casino and the nightclub will keep you up all night if you’re on that side of the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the accommodation just the breakfast should me hot because the food was little cold
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members very well and Clem
Stayed 4 nights in Oct 2024

6/10 Okay

Diosmary

Business traveler, Traveled with family
Disliked: Property conditions & facilities
The breakfast was very good. THE POOL area is abandoned. When I checked out I surprised that they charge me ONE package of coffee. I have to pay it!!! Coffee is FREE in all hotels
Stayed 1 night in Oct 2024

8/10 Good

octavio

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Juan

Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Newfrank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 1 night in Sep 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Does not have a casino as advertised. Rooms were very nice. Staff is excellent.
Stayed 5 nights in Sep 2024