Swissôtel Santa Cruz De La Sierra

4.5 star property
Luxury hotel with a full-service spa and bars

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissôtel Santa Cruz De La Sierra

Massages
Outdoor pool
Exterior
2 bars/lounges, rooftop bar
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Air conditioning
    Air conditioning
The price is SAR 234
SAR 234 total
includes taxes & fees
6 Dec - 7 Dec

Room options

Classic Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Panoramic Room, 1 King Bed, City View

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Double Bed

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 32 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

Swiss, Room, 1 King Bed, View

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, View (Rainforest View)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 32 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Swiss, Room, 1 King Bed, City View

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Panoramic Room, 1 King Bed, View (Rainforest View)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 32 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, City View

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Canal Isuto, Los Pachio, Barrio 2 De Abril, Santa Cruz

What's nearby

  • Ventura Mall - 17 min walk - 1.5 km
  • Santa Cruz Zoo - 3 min drive - 2.3 km
  • Las Brisas Shopping Center - 3 min drive - 2.9 km
  • Plaza 24 de Septiembre - 8 min drive - 5.9 km
  • Guembe Biocenter - 11 min drive - 9.0 km

Getting around

  • Santa Cruz de la Sierra Station - 19 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 26 min drive

Restaurants

  • ‪Hard Rock Cafe Santa Cruz - ‬16 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Vaca Morena - ‬16 min walk
  • ‪Republica - ‬16 min walk
  • ‪El Cuartito (Ventura) - ‬16 min walk

About this property

Swissôtel Santa Cruz De La Sierra

Luxury hotel in the business district
Take advantage of a poolside bar, dry cleaning/laundry services, and 2 bars at Swissôtel Santa Cruz De La Sierra. Treat yourself to a massage at the onsite spa. The on-site restaurant, Blu Spirits, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and conference space.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a reception hall
  • A water dispenser, luggage storage, and smoke-free premises
  • A banquet hall, 3 meeting rooms, and concierge services
Room features
All 138 individually decorated rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Free offsite parking within 16 ft
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: BOB 110 for adults and BOB 49 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Blu Spirits
  • Elsa

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference space (926 square feet)
  • Meeting rooms - 3

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from September 30 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BOB 139.20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BOB 110 for adults and BOB 49 for children
  • Airport shuttle fee: BOB 278.40 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: BOB 139.20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Swissotel Santa Cruz La Sierra
Swissôtel Santa Cruz De La Sierra Hotel
Swissôtel Santa Cruz De La Sierra Santa Cruz
Swissôtel Santa Cruz De La Sierra Hotel Santa Cruz
Swissôtel Santa Cruz De La Sierra (Opening October 2020)

Frequently asked questions

Does Swissôtel Santa Cruz De La Sierra have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM–10:00 PM. The property will be renovating one of the pools from September 30 2024 to October 31 2024 (completion date subject to change).

Is Swissôtel Santa Cruz De La Sierra pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BOB 139.20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Swissôtel Santa Cruz De La Sierra?

Limited spots are available. There is free parking nearby.

What time is check-in at Swissôtel Santa Cruz De La Sierra?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Swissôtel Santa Cruz De La Sierra?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Swissôtel Santa Cruz De La Sierra provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BOB 278.40 per vehicle applies.

Where is Swissôtel Santa Cruz De La Sierra located?

Situated in the entertainment district, this luxury hotel is within 2 mi (3 km) of Ventura Mall, Santa Cruz Zoo, and Las Brisas Shopping Center. Patio Design LifeStyle Center and Univalle are also within 3 mi (5 km).

Swissôtel Santa Cruz De La Sierra Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 66 reviews" "
Rating 8 - Good. 13 out of 66 reviews" "
Rating 6 - Okay. 1 out of 66 reviews" "
Rating 4 - Poor. 5 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the sorrounding areas are not walkable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Soon Kyu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it. Very clean and well maintained hotel and rooms
Stayed 1 night in Aug 2024

8/10 Good

danni

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with a poor ‘gym’
In general, the hotel is very good very comfortable, friendly, good beds, clean, good shower, good TV, Good A/C and in a good location. I wish they have a better ‘gym’ and not only 2 treadmills plus 2 elliptical. No weights at all. They have to do something regarding the gym
Stayed 4 nights in Aug 2024

10/10 Excellent

Roger

Stayed 1 night in Jul 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jul 2024

10/10 Excellent

JC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, the staff were lovely and very attentive.
Stayed 7 nights in May 2024

10/10 Excellent

Michael, Chula Vista

Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend when visiting Bolivia, hotel was up-to-date, clean and safe. Very good restaurant & staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to come back here - Swissotel Santa Cruz is my favorite location when going to VVI - great place, good food and an amazing friendly and attentive crew
Stayed 1 night in Jun 2024

10/10 Excellent

MONINDER SINGH MANDEEP SINGH

Stayed 7 nights in Jun 2024

4/10 Poor

michele

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
No nos ayudaron en el request de early chdck in (solo 2 horas antea), al regresar de noche no sabian donde estaban las maletas, el desayuno bastante basico, el señor del check out casi no hablo
Stayed 3 nights in Aug 2023

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023

4/10 Poor

Esteban

Stayed 1 night in May 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Best quality in SCZ. A bit far from the action
Stayed 1 night in May 2023

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel as well as the staff were amazing.
Stayed 1 night in Apr 2023

8/10 Good

Ben

Stayed 2 nights in Apr 2023

8/10 Good

Franklin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super supwr nice there real good pwoplw the gotel is superr nice!! U really dont need to stay some qhere nicer i enjoyed it they got netflix too
Stayed 1 night in Mar 2023

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Good Times
Great Hotel, calm and peaceful.
Stayed 2 nights in Jan 2023

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Close to a nice area for shopping
Stayed 3 nights in May 2022

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is Beautiful and Property is in great shape. Wine selection and Food Menu are very low quality. Not well organized and the quality of the goods are terrible
Stayed 4 nights in May 2022

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel clean and excelente service
Stayed 3 nights in Mar 2022

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees so helpful
Stayed 2 nights in Feb 2022

10/10 Excellent

Gerald, Beaverton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time at this Hotel. It was very clean and the beds are comfortable. The rooms overlooking the forest are worth the upgrade. The staff was very nice and attentive. They honored our Expedia VIP perks and went beyond that to make us happy. The restaurant was awesome. They have many choices on the menu and very good food. Saturday Brunch was phenomenal. Our servers were Richard and David and they really showed they know about customer service. But everyone was nice and they all worked like a team. They had some live music which sounded nice, but it would have been better if it wasn't so loud in the lobby area. We had a hard time hearing the receptionist when we checked out.
Stayed 2 nights in Feb 2022

10/10 Excellent

Mayer

Stayed 1 night in Jan 2022