Hotel California

3.0 star property
Central hotel with free breakfast connected to a shopping center in Santa Cruz

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel California

Reception
Exterior detail
15-inch TV with cable channels
Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished
In-room dining

Reviews

7.0 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Minibar
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Minibar
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Minibar
  • Sleeps 4
  • 4 Twin Beds

Similar properties

About the neighborhood

Map
c. Charagua Nro. 23 (7 Calles), Santa Cruz

What's nearby

  • Artecampo - 7 min walk - 0.6 km
  • San Lorenzo Cathedral - 11 min walk - 0.9 km
  • Plaza 24 de Septiembre - 11 min walk - 1.0 km
  • Cine Center - 3 min drive - 3.1 km
  • Ventura Mall - 6 min drive - 5.3 km

Getting around

  • Santa Cruz de la Sierra Station - 12 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 29 min drive

Restaurants

  • ‪Pollos El Solar - ‬4 min walk
  • ‪La Barca - ‬2 min walk
  • ‪Tai San - ‬11 min walk
  • ‪Pollos Moderno - ‬4 min walk
  • ‪Il-Borgo - ‬7 min walk

About this property

Hotel California

Hotel connected to a shopping center
Take advantage of free continental breakfast, a free grocery shopping service, and a free manager's reception at Hotel California. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a business center.
Additional perks include:
  • An area shuttle, 1 meeting room, and smoke-free premises
  • A porter/bellhop, free newspapers, and luggage storage
  • A computer station, a 24-hour front desk, and multilingual staff
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers
  • 15-inch TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge) up to 10 km

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • Free reception
  • 24-hour room service

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference space (248 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 15-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel California Santa Cruz
Hotel California Hotel
Hotel California Santa Cruz
Hotel California Hotel Santa Cruz

Frequently asked questions

Is Hotel California pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel California?

There is free parking nearby.

What time is check-in at Hotel California?

Check-in begins at 2:30 PM.

What time is check-out at Hotel California?

Check-out is at noon.

Where is Hotel California located?

Located in the heart of Santa Cruz, this hotel is within a 10-minute walk of Artecampo, Guarani Nandereko Nomai Art and Culture Center, and Sacred Art Museum. San Lorenzo Cathedral and Franco Aleman Cultural Center are also within 15 minutes.

Hotel California Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 33 reviews" "
Rating 8 - Good. 17 out of 33 reviews" "
Rating 6 - Okay. 6 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 4 out of 33 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was not open
The hotel was “closed” we booked, took a taxi there and the business was shuttered.. Had to find another hotel. This was appalling, how can a shuttered up hotel appear on hotels.com as available to book.
Stayed 1 night in Apr 2021

6/10 Okay

Oscar

Average

6/10 Okay

Joel, Australia

Disliked: Staff & service
Decent hotel.
A decent, modest hotel, not too far from the centre or malls/restaurants. Staff could've made the experience better by being a little more friendly. I believe that customer service makes or breaks an experience. I would suggest the staff look a little more happy and pleased to help out and make the tourists visit more pleasurable to ensure return visits IMO. :D

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not really my cup of tea
There is really nothing good to say about this hotel except that I felt safe and was reasonably comfortable. However, I would not stay here again. Breakfast was horrible. The neighborhood is horrible. Bedding was horrible. I am trying to make my way around South America and I have been choosing some hotels that are cheap and some that are more moderately priced. This was a cheap one and I got what I paid for.

10/10 Excellent

Marcelo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable!
The hotel is only a 5-10 minute walk to the main square and the cathedral. The owners are very helpful and friendly.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, in eclectic neighbourhood
It was a comfortable stay in a nice 3 star hotel. the staff were very friendly and most helpful.

8/10 Good

Ilya, raleigh nc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
good

10/10 Excellent

TMV, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, very clean, good Internet
Pros: The location is very close to downtown Santa Cruz. There were pharmacies and restaurants close by. The hotel is kept very clean, same for my room. Service is excellent. If you have a question, they will answer it. If you need something it gets done. They go out of their way to make sure you are safe. Internet is very reliable. I used it 24/7. Speed averaged 1Mps download, 0.50Mps upload and connection was almost never lost.. With that speed you can watch low res Utube videos, but high res Utube videos start and stop. When I arrived, it was 8:30am; I expected to be charged a full day even though I only had use of the room for 3 1/2 hours. Upon checkout, the hotel owner told me I would not be charged for my arrival day because I only had use of the room for 3 1/2 hours. He did not have to do that. I was very impressed with both their fairness, honesty and transparency. Cons: After 8:00pm walking around outside of the hotel, might not be such a good idea.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

A & T, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, clean facility
We reserved this hotel with just a day's notice. The staff was excellent and the room was clean - we were greeted by the distinct odor of chlorine bleach following the cleaning crew's work each day. The a/c worked well (sometimes, a little too well) and the breakfast is not a buffet so you can't get seconds but was served with a smile. The wi-fi was strong in our room and there is a computer on site that saved us a trip to the internet cafe. The location was close enough to the inner circle of the city that a cab ride round to the other side was cheap, and a decent chicken dinner was just a block away on foot.

2/10 Terrible

b parker

Disliked: Property conditions & facilities, room comfort
scary
The location was terrible. Even the hotel staff suggested that I be in before 8. Such a disappointment all around.

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Céntrico
Estadía cómoda y tranquila. Área segura hasta 7 p.m. aproximadamente. Después llegar en taxi.

10/10 Excellent

Matias, bs as

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Fue muy bueno ospedarme ahi, muy buena atencion y siempre tuve informacion disponble siempre que la requeri. totalmente recomendable

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フランスパン
エレベーターがなく、上り下りがちょっと大変でしたが、朝食がフランスパン、ヨーグルトなど、大変美味しかった。

6/10 Okay

THERESE, MARSEILLE

Liked: Cleanliness, staff & service
Hôtel central 5 mn de la place principale
Bon accueil ; personnel à l'écoute et de bon conseil .Chambre pas très grande mais propre . Mauvaise insonorisation , on entend tout les bruits d'ablution des autres occupants . Petits déjeuner basique mais correct . Super wifi ; c'est le seul hôtel en des semaines de voyage où j'ai pu utiliser Skype sans problème ;un gros bon point pour ça .

2/10 Terrible

Mathilde

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelværelse levede ikke op til forventningerne
Hotellet levede ikke op til omtalen på Hotel.com Værelset var ikke rent, vandhane på badet kunne ikke åbnes, der var lukket af for vandet i bruseren. Hotelpersonale var serviceminded, da der blev bedt om hjælp, men her må du kunne spansk. Morgenmad var virkelig god. Alt i alt var det ikke prisen værd.

8/10 Good

André, Osasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito confortável.
Super confortável, o bairro é bem feinho, mas é perto da praça central o que ajuda muito. Os funcionários são super solícitos e educados. Recomendo, só que é meio carinho.

8/10 Good

NATALIA K, Buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones cómodas y limpias
La estancia fue de una noche. Estuvo todo muy bien. Habitación cómoda. Limpia. Personal amable.

6/10 Okay

Julio

Liked: Cleanliness

10/10 Excellent

JULIO RIDER, Santa Cruz de la Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno..
Excelente , solo que el desayuno medio escaso..

8/10 Good

Karen

Liked: Cleanliness, staff & service

8/10 Good

Marcio, são pailo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito bom
Ótimo custo X beneficio

6/10 Okay

Pedro, Montevideo

Liked: Cleanliness, room comfort
Aceptable
Gente muy amable pero servicio mínimo en la habitación. Desayuno correcto. Tercer piso por escalera. Zona fea pero aparentemente segura. A diez cuadras de la plaza principal y a una del primer anillo. Habitación correcta, ducha excelente.

8/10 Good

Cris, Buenos Aires

Liked: Cleanliness, property conditions & facilities
Buena relación precio-calidad
Buen hotel en Sta. Cruz de la Sierra, principalmente por su relación precio-calidad. Ningún lujo pero sí todo lo básico para una estadía cómoda: desayuno incluido, wi fi, aire acondicionado y buena ducha. Y muy útil, un frigobar en la habitación.

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Bom.
Bom, comparando custo e benefício.