Search Chalets in Santa Cruz

"We really enjoyed our stay in such a lovely hotel, with such kind and attentive staff. The hotel surroundings and location are spectacular, we would definitely like to return, thank you. "

"We had a fabulous stay at the Hotel RIU in Madeira! Food The food was outstanding and plentiful. There was food for everyone, and a great selection for vegetarians and pescatarians. Salads, cheeses, gazpacho and other soups every night at supper, meats, fish, fresh fruit, desserts and ice cream. Great selection for kids/ picky eaters, too, including plain pastas and pizzas. Snacks available at Pepe’s Pool Bar usually included French fries, battered and fried zucchini/ eggplant/ cauliflower, and some meat options. One small suggestion: at Pepe’s, it would be great to have a dedicated serving spoon/ tongs for the non-meat food, so that us vegetarians don’t have to use, for example, the hot dog tongs to serve our vegetarian food. In general, it might be a good idea in the dining room to put the vegetarian options in its own section in order to avoid cross-contamination with the meat options. But this is very minor. Pina coladas (non-alcoholic and alcoholic) are delicious! The bartenders were generous with Irish cream on the rocks. Location Caniço is approximately 15-20 minutes from Funchal. It costs about 15 euros by Bolt (the Madeira equivalent of Uber or Lyft), or the RIU offers an included shuttle service. The shuttle to Funchal leaves at 9:30am/10:30am /11:30am. The shuttle returning to the hotel departs from Funchal at 3pm/4pm/5pm. Must reserve a spot on the shuttle 1-2 days in advance. An earlier departure option and later return option would be ideal."

"Staff was awesome, they knew we had an early flight and offered to have. Breakfast box for us upon checkout. Property is large and difficult to navigate "

"This is our go to hotel when flying out of Madeira Island. Staff is extremely accommodating. Although we left for the airport at 3 AM, we were provided with a boxed breakfasts. It is only about a 10 minute cab ride to the airport and runs around 10 euros. Perfect and convenient. "

"This is an amazing hotel. I would give it 12 out of 10 stars. If I could, the staff was beyond amazing they knew about my allergy before I even opened my mouth to say anything. Our servers were excellent. The food was excellent. The breakfast was excellent. The surrounding area is lovely and won’t get airport noise, even though you are a two minute drive from the airport. There is a heated pool and a lovely bar by the pool. The only thing that we have to say that was negative is we wish we could’ve stayed way longer.😃"

"Loved my stay here, it's very quiet and the rooms are great. Breakfast was lovely. Convenience store a 3 min drive, or 15 min walk away. "

"Stayed 5 nights - never got fresh towels. Otherwise everything was perfect "

"The hotel was really great i recomend it. Service was nice, clean rooms and delicious food. It was good vacation "

"The hospitality of the host is exceptional. All the staff are polite and accommodating. The staff made wonderful recommendations for dinning options in the area. There are many improvements being made to the property and we would definitely stay here again. "