Search Chalets in San Rafael

"I love it "

"The presidential suite was amazing wonderful views from the panoramic windows. Opening the sliding doors and being in the jacuzzi was a wonderful experience. The complementary breakfast was a full meal, I wasn’t expecting it to be so great. Just one bad thing the road to get to the resort is pretty bad and some part no road just dirt road. Other than that, that was the only bad thing about the resort. I will definitely be coming back and stay little longer then I did. "

"Amazing place and good place to relax in Guatapé. If you arrive in your own vehicle,.you will be asked to leave your vehicle in the main parking lot and you will be driving inside the property with their own too taxis. "

"Este sería un hotel que definitivamente repetiría en el futuro solo cambiaría que me aseguraría de quedarme más tiempo porque un solo día no es suficiente para disfrutar este magnífico lugar. Sus vistas, la paz, el servicio, la comida, las instalaciones, hacen que cada segundo sea especial. Altamente recomendado. "

"Amazing staff and love the atmosphere and such an amazing treehouse absolutely stunning . I already miss the views would definitely recommend"

"The map on expedia is incorrect. This hotel is not in downtown guatape. It's a 10 minute ride away. However, 1) the hotel will call you a cheap tuktuk 2) you would have to tuktuk to the piedra anyway 3) there are tons of tuktuks in the town to bring you back. Just make sure you have pesos! There are ATMs in town. Although I was initially sad I couldn't walk out and explore the town, in the end I was very glad to have the peace and quiet (and lake access). Also, the hotel delivers food to your door! Other great things: 1. The staff are so kind and welcoming. I came during the week and had the place to myself. They were patient with me as I practiced my spanish. They give you a whatsapp number and you just text when you have a question.. amazing service! 2. The dog on the property is very chill and sweet. 3. I loved the free paddleboard /kayak access. 4. The views from the room were incredible. 5. I always felt very safe on the premise (and in the town) 6. The massage was amazing and very reasonable. "

"Todo muy amables y la habitación hermosa "

"The property has amazing views with friendly guest service from the start to the finish "

"The adress listed in the email I got was wrong we end up in the wrong place after I was charge over 300.000 pesos for transportation we call the hotel staff then told me over the phone that my reservation was cancel ask me what time I did it I told her I day before and then she told me she did cancel cause the room we book some people came in the morning and she never acepted my booking but I dint get a cancelation email either after lost my trip there we end up booking in a diferent place as that one cancel actually she said she never confirm it with us but I never did get q email with a cancellation from them was really disappointing as it was a long trip and I was with a newborn will never book here again "