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"Excellent "

"Beautiful property, lovely rooms, fantastic bathroom, amazing shower. Staff was very sweet. They did their best to accommodate us vegans but it was tricky - vegetarians will be absolutely fine here but there is a lot of (unnecessary) surprise egg in things. Breakfast was a no go for vegans but for others I think we'll be excellent. Luckily there's an outstanding vegan restaurant Yen a short stroll away. I don't think many pure vegans come here but the staff did really try. They even prepared a very unusual high tea for us. Nice pool table. Tried to swim in the pool but was too chilly! Really enjoyed our time here. Highly recommend. "

"Excellent service. Beautifully decorated for Christmas. Spacious and nicely designed rooms."

"The owners could not have been more responsive to every need. If you visit Sa Pa / Fansi Pan, you must stay at the Clay House. I have rarely relaxed to this extent, and the food / drinks were outstanding. The only negative comment about the Clay House, is that we had to leave."

"Friendly staff, convenient location."

"Staff made sure we were taken care of. Spa experience was very clean and wonderful. White coffee at the bar was best I’ve ever had! Even though we were completely fogged in and missed the views we came for, we enjoyed the experience. Would absolutely come back"

"Great place,, second visit this year, hopefully i come back next may, Staff super great ,, all of them "

"We were warmly welcomed by the staff abd they were helpful during our stay."

"This hotel was one of the most impressive architecturally and decoratively I’ve ever seen. The room was quiet and comfortable and the bathroom was great."